Good People In Support:
I have been a long term customer of State Farm Insurance. My agent is Joe Ciraulo, and my custmer contact person is Ms. Susan Klemm. Recently, my home was devastated by an electrical power surge due to an early season snow storm. I lost all my major appliances and many small electrical appliances. My wife and I were amazed to find out that our Power Company could claim they have immunity to all claims for reimbursement. That
is when I contacted Susan. She was very professional, very helpful and very caring in her quest to make us whole again. Susan explained our policy,
discussed the benefits, she helped with the paper work, and made sure all the i's were dotted and the T's crossed. Susan maintained consant contact
throughout our ordeal, and made sure of a quick resolution and timely reimbursement. I and my wife can attest to the honesty and integrity of our State Farm contacts. Thanks to having the correct policy,and good people in support of us, we weathered this horrendous storm.
by Judi and Frank on January 03, 2013
EXCELLENT Customer Service:
I have been a customer of Joe Ciraullo since 1984, and have insured my home, multiple cars and eventually multiple residences through his agency. Joe has always been a no-pressure, pragmatic person when it comes to insurance, and I always feel well-taken-care-of when I deal with him. In cases of emergency, he and his agency have always been available, quickly and efficiently. Today, his staff has carries on that tradition of great counsel, excellent customer service and friendly, honest and HIGHLY ethical advice about all aspects of insurance, investment and savings. I can't thank them enough for taking what could be a stressful part of life and making it a pleasure.
by Joe R. on September 20, 2012