These guys are the best in Raleigh!:
This is the best auto repair shop I have ever been too. The shop is very clean and the staff and mechanics are professional. It was nice to have my car looked over without a long list of fixes. John West noted all the issues and conveyed to me which ones were necessary and which issues were minimal. They considered the age and high mileage of my car with the replacements needed and made their cost effect assessment on what was worth repairing. On top of their excellent and trustworthy service, their repairs are always done in a timely manner and their rates are quite reasonable. Unlike the last reviewer I have always been able to schedule an appointment next day. Best of all, they are open until 6pm so I can pick my car up after I get off work. These guys are the best in Raleigh!
by qwerty06 on October 12, 2012
Worst Ever Place to go for repairs : A complete Racist:
The owner John West is a racist and discriminates people of colors.
I walk in and asked if he would repair an engine. He said it would cost 6-7K. My next question was would it be a rebuild or new one..
He immediately snaps out and says the following:
I don't like your face and get out of this place. He comes to the lobby and says he will kick my A*S, if I don't step out.
An unbelievable experience and put me to shame how a person could say this in this age and time.
I reached out to BBB and they want me to file a discrimination and Race complaint. Guess where I'm going next. Also check what other people said in YP reviews.
Please support me in not going to this location for any of your repair work. This is an insane place.
by Partha Thomas on November 18, 2011