Jouny Carpet Cleaning
4326 Schaefer Rd
DearbornMI48126
Hours
Payment Methods: Cash, Check
- Call
- for information
- Average Rating
- Total Reviews
- (3)
Recommended
0
Not Recommended
1
Open Map
Description
Jouny Carpet Cleaning is a full-service cleaning solutions company serving Dearborn. The company offers a wide range of services for clients, specializing in residential carpet cleaning work. Some services include full washing, odor removal, stain removal work and rug cleaning. Call to schedule an appointment or for an estimate.
Member Reviews
Worse Than Before:
If I was writing this review a few years ago when I first used Jouny Carpet Cleaning, I would give this service a rating of 2.5 stars at best.
A few years ago, I hired Jouny Carpet Cleaning for a commercial job. A technician had to come 3 times.
The first time, the technician attempted to use a portable cleaner that stopped working 2 seconds after he plugged it into a working power outlet.
The second time, the technician did not bring enough length of hose to connect a cleaner to his van in order to do the job.
It took a third try for the technician to come with a long enough hose to keep his cleaner hooked up to his van and to clean the carpet. The job was adequate, if not exceptional.
A few days ago, I contacted Jouny to get a quote after multiple failed attempts to have Sears Carpet and Upholstery Cleaning do the job (see my Sears review at
The Jouny technician first estimated $400.00. I told him that his company had charged about $100.00 a few years ago and showed him an $87.00 quote from Sears.
The Jouny technician said he would call his office to find out the price from a few years ago and that his company would charge the same amount. He spoke to the company owner on his cell phone who told him to charge $200.00 instead.
I rejected the price, knowing it was more than what we were first charged, and found the Jouny receipt from a few years ago charging $150.00.
Jouny Carpet Cleaning has raised its prices, refusing to match competitors or even its own previous charges for customers who consider reusing its services.
I will instead not use any carpet cleaning service and will rent a carpet cleaning machine and buy cleaning solution from a local Home Depot store.
A few years ago, I hired Jouny Carpet Cleaning for a commercial job. A technician had to come 3 times.
The first time, the technician attempted to use a portable cleaner that stopped working 2 seconds after he plugged it into a working power outlet.
The second time, the technician did not bring enough length of hose to connect a cleaner to his van in order to do the job.
It took a third try for the technician to come with a long enough hose to keep his cleaner hooked up to his van and to clean the carpet. The job was adequate, if not exceptional.
A few days ago, I contacted Jouny to get a quote after multiple failed attempts to have Sears Carpet and Upholstery Cleaning do the job (see my Sears review at
The Jouny technician first estimated $400.00. I told him that his company had charged about $100.00 a few years ago and showed him an $87.00 quote from Sears.
The Jouny technician said he would call his office to find out the price from a few years ago and that his company would charge the same amount. He spoke to the company owner on his cell phone who told him to charge $200.00 instead.
I rejected the price, knowing it was more than what we were first charged, and found the Jouny receipt from a few years ago charging $150.00.
Jouny Carpet Cleaning has raised its prices, refusing to match competitors or even its own previous charges for customers who consider reusing its services.
I will instead not use any carpet cleaning service and will rent a carpet cleaning machine and buy cleaning solution from a local Home Depot store.
