Joy Alterations

Joy Alterations is located at 72 9th St in Shalimar and has been in the business of Garment Making, Alteration, And Repair since 2002.

What a terrible experience. My husband and I went into Joys over a week before we were to go on a trip of a lifetime. We brought in my husbands two custom tailored tuxedo shirts only to have a button hole added to each one. Joy told him that we could pick up the shirts at any time on the following Friday. My husband showed up a week later (Friday) at 2:45pm, and the shop was closed! Her signs state that she is open until 10am-4pm. So he bangs on the door, rings the bell, no response. He calls her repeatedly and gets a "we are closed" voicemail. He waits outside her shop for 30 minutes, thinking she might show. HE IS IN A PANIC! There is no way we're going to find another tuxedo shirt and have it tailored now. After additional phone calls, Joy finally answers the phone and tells me that she will open the door. (SHE WAS THERE THE WHOLE TIME!!!) She tells my husband that she's "not feeling well today". Luckily, the button holes had been completed. Long story short- she can't be troubled to answer the door, or the telephone when she's "not feeling well", but she sure took our $25.00 for the button holes! (and who knows how many years off my poor husband's life) Take your alterations someplace else.