Horrible Customer Service!:
I ordered a gift certificate on Thursday in anticipation of giving it as a gift the following Saturday. I explained I live out-of-town so I needed it mailed immediately. I called again the following Tuesday to check on it, and I was told it hadn't been done yet because they were "busy." No compensation for the inconvenience or ultimate disappointment that was caused by their unprofessional delay was offered. If you are planning something, do NOT use this business - If they are busy, they will not honor their agreement and only offer a half-hearted apology in return.
by Kina Harding on December 20, 2011