Ruined Birthday:
I ordered flowers for my Grandmother's birthday and on the delivery date I got a snooty voicemail explaining that not only do they not have the flowers or vase required for my purchase, but they don't deliver to her address. Instead, they wanted to send her flowers wrapped in plastic. They were rude when I called them back- the costumer service is unbelievable. I had to call a few times to make sure my order was cancelled and I was going to get my money back. They didn't seem to know how to cancel orders and I was transferred between people who didn't know what was going on. Do not order flowers from here.
by SimKiss on May 08, 2014