Keegan's Norwood Jewelers

Norwood Keegan's Jewelers is located at 1135 Washington St Ste 5 in Norwood and has been in the business of Jewelry Stores since 1951.

I went in to keegans with some antique rings and gold around christmas they were busy and I was asked to come back after holidays because there was interest in my jewelry. I noticed that there are two ways they handle customers, the ones coming in the door to purchase will get attention right away and the ones trying to sell jewelry get put on the side, My concern is the way they handle the customer whether buying or selling jewelry we are all customers,I was told to come back that they were interested and I was left to stand for 15 minutes as they tried to help other customers, they are so disorganized I actually watched one woman come in stand there and was never acknowledged after 3 minutes she just walked out
After they looked at the jewelry and weighed it out ,they did not give me a price,I did tell them I was going to a gold purchaser in Islington center to compare ( there is nothing wrong with being a smart consumer and gettign comparable prices in thhis tough economy and I was being honest with him) ,he told me to go there first get a price then come back to keegans for their price, so I went to Islington but that place was closed so I went back to Keegan's,same situation occurred no acknowledgment waitied for 15 minutes while regular retail customers are pounced on for sales ( they acted like they were your best friend to potential sales customers), then finally mentioned to a sales rep behind register that I am going to be here all afternoon before someone takes an interest in me, then the fellow comes out from behind the glass that I spoke to earlier, he said " did you get a price from the gold purchaser in Islington and what was his price?" I told him it was not my job to name the price for the victorian rings and gold ,plus the place was closed,he then says to me "You are wasting my time, I don't have time to play games,and you see all these people here" so I guess if you are not there to purchase something you get treated like a second class citizen and even get to be spoken to rudely by owner,I think there are more reputable jewelers in area that understand all aspects of customers selling and buying and how to be of service and respectful of that customer no matter what they are there for, Obviously I thought I was dealing with someone who was knowledgable in that field, if I were you I would run in the other direction ,terrible service and just plain RUDE!

For over 60 years Keegans Jewelers has beens serving our communities, providing quality, service and an honest value that is unsurpassed. Keegan's has always been a family run business. When you visit us you will be greated by faces that will soon become familiar as our relationship grows being your family jeweler now and for generations to come.

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Keegans Norwood Jewelers is located at the address 1135 Washington st Ste 5 in Norwood, Massachusetts 02062. They can be contacted via phone at (781) 769-5470 for pricing, hours and directions.

Keegans Norwood Jewelers has an annual sales volume of 0 - 500K. .For more information contact Sean Keegan, President or go to www.keegansjewelers.com

For maps and directions to Keegans Norwood...

Keegan's Norwood Jewelers is located at the address 1091 Washington St in Norwood, Massachusetts 02062. They can be contacted via phone at (781) 769-5470 for pricing, hours and directions.

Keegan's Norwood Jewelers has an annual sales volume of 1M – 1,999,999. .For more information contact Sean Keegan, President

Keegan's Norwood Jewelers provides On-Site Services, Resizing, Cleaning &...