Dissapointment:
My problem did not become apparent until 12/24/2009 when I tried on the dresses from the dry cleaners. I work full time as a financial adviser and have to maintain a professional appearance. I entrusted the cleaners that is located in Kenneth Village in Glendale due to its close proximity and the fact that it is located in the more upscale suburban Glendale area. I tried the dresses on roughly 1.5 months after I had them dry cleaned. They were two sizes small on me. I confronted the cleaners, husband and wife, of what had happened and they deny that such a thing is possible and that I had gained weight. However, sleeves do not become shorter even if I had gained weight. However, I exercise regularly and weigh myself every month. My weight has maintained the same. My father had confronted the cleaners in asking them who they send the clothes to be dry cleaned. The cleaners would not give the name of the company that they outsource to. After speaking with them for a half an hour i tried one of the dresses on with their presence as well as my mothers' and another customer, they saw that the dress would not zip up. The wife offered to alter the dress, since she also does alterations, to make the dress fit. I had said that I do not want my dress altered and want it in the same size that I gave them the dress or my money back. They went as far to blame me saying that I had washed them at home and taken it to them. These dresses are St. John cost $ 1,500 each the least, and I am far too busy to do laundry. Anyone who pays that much for a dress should know how to take care of it. They require dry cleaning and careful and special dry cleaning at that.
by Anna on January 04, 2010