I can't say enough about them:
I have had some really bad experiences with Car-X. I had my entire muffler and exhaust system replaced by Car-X and had nothing but problems with it for the next couple years. So when they told me that I needed a new engine pipe that would cost me $400 only two years after I'd replaced the whole thing with them, I was furious. I started calling around to a bunch of places, and they all gave me quotes, but when I called Kerns, they told me it was highly unlikely I needed a new engine pipe as those almost never go bad, and certainly not after two years. They said it was likely the flex pipe, a substantially cheaper part. And sure enough, they lifted it up and showed me, and it was clearly the flex pipe.
And just this last week, my exhaust pipes started dragging on the ground b/c a gasket had rotted away. I went straight back to Kerns and they took care of it for $50 and I was there less than 20 minutes.
I'll never go anywhere else again.
by Kristi Schilling on October 08, 2008