Kitchen Expo

Steer clear of this place. We just experienced a renovation nightmare due to Kitchen Expo. We went through a painstaking design with Kitchen Expo's designer (that frankly took much longer than it needed to due to a disorganized designer). Part of the process includes Kitchen Expo hiring a contractor to come to our house and review the measurements and certify the design will work. We were looking to raise our ceilings from 7 feet to 8 feet. The Kitchen Expo hired contractor poked holes in the ceiling, and communicated there was maybe some minor plumbing that would have to be rearranged, but no major obstacles. He blessed the design. Our cabinets were ordered ($24K worth). While the cabinets were being built, we needed to still order a decorative piece and when we called a Kitchen Expo designer to try and finalize that, we found out our designer had been fired. Uh-oh. I called Kitchen Expo corporate voicing my concerns now about the design, designer, etc..., and I was assured that Kitchen Expo would stand behind their design and cabinets. A few weeks later cabinets arrived and my contractor began demo. 1st day of demo, my contractor saw that not only was there full drain pipes from my upstairs bathrooms running through the soffits in the 7 foot ceilings, but also beams from a roof that extends onto our back deck was running through the soffits. There was no way the 8 foot ceilings would work, which means my kitchen design was compromised, and I had cabinets from Kitchen Expo that would not fit in my kitchen. I called Kitchen Expo and they said there's nothing they could do to help me, they would not allow a return and replacement. Their recommendation was for me to buy even more cabinets from them that were smaller. Fat chance, I argued as much as I could, but they wouldn't budge. I ultimately ordered replacement cabinets from another vendor because I will never give another cent to Kitchen Expo. Long story short, I'm exploring every avenue possible to try and get some money back for these cabinets that are still in their box, collecting dust in my garage. The customer service from this company is horrendous. They don't stand behind their products or designs. I couldn't be more disappointed with my experience with this company. Please stay away, you've been warned.

I saw an ad in the newspaper for Kitchen Expo. When I went to go to the showroom, I actually drove past it the first time. It is very easy to miss, but when I went inside I was very happy that I found it! The designer was amazing and gave really good suggestions. The Customer Care was also great! Anytime I called they would have the answer for me! And if they needed to look into something, they called back fast! I used their installer and I couldn't be happier! I love my kitchen!

Providing a variety of kitchen remodeling, design, countertop, and cabinet sales and installation services at four locations in New Jersey for over 25 years!