Kurtis Kitchen & Bath

Kurtis Kitchen & Bath provides complete kitchen and bath installation services to its clients. Serving for more than 38 years, the company offers a wide range of products, including cabinets, vanities, countertops and lighting items. It also offers complete designing, installation and drafting services. The company provides its services in four different ways do-it-yourself, contract-it-yourself, cabinet only installation and complete installation programs. Kurtis Kitchen and Bath Centers has been certified by the Certified Aging in Place Specialist (CAPS). The company provides products from a variety of brand names, such as KraftMaid, Wellborn, UltraCraft, Granite and Quartz.

I originally placed an order for two bathroom vanities and countertop on 6/17/17. I was told it would take about four weeks. When I did receive it on 7/29/17, one of the cabinets(vanity) was severely damaged. I returned it immediately and was told by Melissa that a new cabinet would be ordered. On 8/1/17, I received a call stating the cabinet had arrived and I could pick it up. I refused to accept it because there was no way a special order shipping in from another state (Texas?) could have been made and shipped over a weekend. On 8/14/17 Kurtis delivered to my home my "new" vanity. As I was out of town I had my son go to my house and look at the cabinet which was delivered. He told me, along with sending me pictures, that the cabinet was not a new one. They had glued together the broken cabinet and put a "Putty like" substance over the damaged veneer side. Also the drawer glides were clearly broken. I called Kurtis and spoke with (Jareesha?) and finally the salesperson Melissa who told me their people repaired it better than new. She also added that the store started a policy about the time I made my order in which any items delivered defective would be repaired by their in-house crew. When I asked her if she looked at the cabinet she replied "...that bad?..." and then told me a new cabinet would be ordered. I told her that is what I expected because I paid for new, not repaired and that is what I expected to receive. Melissa also called me on 9/4/17 to tell me the cabinet had been put on a special rush. I called back because I had not received my cabinet and on 9/19/17 I received a call from Melissa stating that she was off sick and apologized for the issues I was having. She again told me that the cabinet has been again reordered. The replacement vanity finally arrived today 10/10/17. A six week project now taking over sixteen weeks.

Offers personalized kitchen and bath remodeling. Top quality kitchen cabinets, bathroom vanities, premium lighting, plumbing. Serving Utica, Woodhaven, Clarkston and vicinity.

Kurtis Kitchen & Bath

Call for summer hours.

Kurtis Kitchen and Bath provides a full line of remodeling products - including cabinetry, countertops, plumbing supplies, ventilation and appliances.

Call for summer hours.