Disgusting Service Department:
I took my car in for a fuel module recall based on a notice I received from Ford. Big mistake going to this dealership. After having my car for 2 days, they told me they didn't have the part and would need to come back when they actually have the recalled part to replace. When I got in my car, I saw that there was grease on the seats, trim, and on the outside doors. I went back in and they told me they never got inside my car???? I asked to speak to the service manager. Some guy name RIck came out and basically told me he was the and that he himself worked on my car and they were not responsible for the filth. I told him that was ridiculous and he said if I didn't like that, not to come back. Trust me, I won't be going back to this place ever and will make sure that everyone I know stays away as well.
by shelfand on July 12, 2013
Terrible service:
Worst service I've ever experienced from a Ford dealership. I will never again trust my car to this service department.
by David Vinyard on August 29, 2010