Leon Tailoring Co Inc

Leon Tailoring Co., Inc. was founded in 1936, and is located at 809 N Delaware St in Indianapolis. Additional information is available at www.leontailoringco.com or by contacting Lawrence Ettinger at (317) 634-8559.

I went into Leon Tailoring and ordered/got measured for a sport coat and two dresshirts. The process seemed hurried but I figured they knew what they were doing. I went back for a test fitting and at that time expressed concerns about the size of the garments. They dismissed my concerns and said the clothes shouldn't touch my body . They also told me the buttons I picked were ugly and picked out some they liked. When I received the garments I expected a final fitting and quality check but they just took my $1000.00 and handed me the garments. When I got home and examined the garments the coat was not what I ordered and was way too big. The shirts were roughly what I ordered but the fit was again way too big. To make sure I have taken these garments to show some other tailors in the city. The other tailors told me the garments were made from cheap materiel. The sport coat wasn't really a sport coat at all and that I was way overcharged. I have been back three times now trying to resolve this issue and it has not been resolved at all. They have made haphazard attempts to alter the garments. Not to mention the coat is not what I ordered to start with. The two shirts now are two very different sizes and the left sleeve doesn't match the right sleeve on either shirt. Once I expressed dissatisfaction with the shirts the owners of Leon's have treated me with a very cool attitude and been very argumentative the whole time.I contacted the better business bureau about the matter. Leon's responded to the BBB with a letter full of spin/half truths/and flat out lies regarding the matter. They clearly had not concern with resolving the matter just not getting a bad mark with the BBB. Even with the intervention of the BBB they refuse to make this right so we are going to a binding arbitration hearing sometime in the near future.If you are looking for a tailor in this city I strongly recommend you look elsewhere. I wouldn't wish my experience on anyone!

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Your #1 Source for men's and ladies' Tailored-to-Measure: Suits, Sport Coats, Slacks and Skirts.

Rental Custom Tailors Alterations & Recutting Men's & Ladies Alterations Tailor-Made Shirts & Blouses, Uniforms, Men's & Ladies Career Clothing, Men's

We are a 107 year old family owned and operated business. We pride ourselves in our long history of making you look and feel good in your clothes.

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