Les Schwab
9801 Lake City Way NE
SeattleWA98115
Payment Methods: Visa, MasterCard, American Express, Discover
Closed
- Sunday
- Closed
- Monday
- 8:00am-6:00pm
- Tuesday
- 8:00am-6:00pm
- Wednesday
- 8:00am-6:00pm
- Thursday
- 8:00am-6:00pm
- Friday
- 8:00am-6:00pm
- Saturday
- 8:00am-5:00pm
- Average Rating
- Total Reviews
- (24)
Recommended
0
Not Recommended
0
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Description
Les Schwab Tire Center is located at 9801 Lake City Way Ne, Seattle, WA. This business specializes in Brake Service and has 5 review(s) with a star rating of 2.3.
Member Reviews
Les Schwab's poor service:
Most of us think Les Schwab has great customer service but, i've Had a far different experience. I went to George Town branch in Seattle which had me waiting for over 6 hours between 2 different visits on what should have been a far shorter single visit for simple brake work and a few other fairly standard things.
After the work was finally complete and leaving for vacation my van with "brand new brake lines" FAILED.. causing a near fatal situation with me almost slamming into an RV while my brakes went straight to the floor. It was the middle of the night, middle of nowhere, and no cell signal . I had no choice to but, to drive for over 100 terrifying miles to get to safety by using my transmission to gear down and slow the van. This of course resulted in my transmission (which I had checked before I left) to FAIL as well.
Seeking reimbursement as the issue was caused by someone improperly installing a brake-line and the resulting trek to safety cost me a transmission as well as a few years off my life due to nerve wracking stress and near death experiences. When I contacted the company they sent me to "Denny" who's only job seems to be to make me feel like it was my fault they messed up the install. The company of great customer service all of a sudden doesn't want to take responsibility for its wrong doing or actions even though it cost me thousands of dollars and days of my vacation time to correct.
It makes me wonder how many others out there have had this same terrible experience with Les Schwab once their negligence causes damage. I'm sure "Denny" has taken advantage of many people in the past and It seems the amounts are out just not enough to sue and/or the effort to go against them to get it is almost not worth it.
I'm annoyed with this lack of integrity and I plan to do something about.. If you have had a same or similar experience with Les Schawab not taking responsibility for their part in your accident, near accident, or damage to your pocket book send me an email..I would be interested in hearing your story.. my email is.. [email protected]
After the work was finally complete and leaving for vacation my van with "brand new brake lines" FAILED.. causing a near fatal situation with me almost slamming into an RV while my brakes went straight to the floor. It was the middle of the night, middle of nowhere, and no cell signal . I had no choice to but, to drive for over 100 terrifying miles to get to safety by using my transmission to gear down and slow the van. This of course resulted in my transmission (which I had checked before I left) to FAIL as well.
Seeking reimbursement as the issue was caused by someone improperly installing a brake-line and the resulting trek to safety cost me a transmission as well as a few years off my life due to nerve wracking stress and near death experiences. When I contacted the company they sent me to "Denny" who's only job seems to be to make me feel like it was my fault they messed up the install. The company of great customer service all of a sudden doesn't want to take responsibility for its wrong doing or actions even though it cost me thousands of dollars and days of my vacation time to correct.
It makes me wonder how many others out there have had this same terrible experience with Les Schwab once their negligence causes damage. I'm sure "Denny" has taken advantage of many people in the past and It seems the amounts are out just not enough to sue and/or the effort to go against them to get it is almost not worth it.
I'm annoyed with this lack of integrity and I plan to do something about.. If you have had a same or similar experience with Les Schawab not taking responsibility for their part in your accident, near accident, or damage to your pocket book send me an email..I would be interested in hearing your story.. my email is.. [email protected]
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Information from the business
Les schwab is proud to feature an extensive tire brake and battery selection and quality automotive repairs. You get free peace of mind protection and free lifetime tire & mileage care included.
Tires, Wheels, Batteries, Brakes and more is what you will find at Les Schwab Tire Centers
Since 1952, Les Schwab Tire Centers have been your choice for tires, brakes, batteries, wheels, alignments, shocks & struts. Visit your local Les Schwab dealer today!BEST TIRE VALUE PROMISEDOING THE RIGHT THING SINCE 1952039460ATTR:TIRES
Les Schwab is one of the leading independent tire dealers in the United States. Our quality customer service sets us apart from the other guys. We are proud to feature an extensive tire, brake and battery selection, as well as quality automotive repairs. When you shop at Les Schwab, we promise you the best tire value. This means you get Free Peace of Mind Protection and Free Lifetime Tire &...
