Excellent Quality:
LifeSpas is not a scam and we love our Ds660 spa. We've owned it since 2009 and we thoroughly enjoy it, AND we got it at a great price. We went in and settled on what we could afford and we paid way less than most spa stores. They have the best pricing.
by Rturner on June 22, 2011
STELLAR customer service!!:
We've had excellent customer service. This is our first spa and we love it.
I would suggest that you go check out Life Spas, this place is definitely NOT a ripoff and the customer service we've had is great! We thought because of the low price it was a scam but its NOT.
They showed me/us how superior their hot tubs were so I was confident with what I purchased. Again, don't listen to what other people say. They're awesome and they have the lowest prices. We saved thousands on ours.
by SergioG on June 08, 2011
Bad customer service:
We made the unfortunate mistake of spending thousands of dollars by purchasing a spa and gazebo 2.5 yrs ago from this company. Tim the president/CEO of LifeSpas is denying responsibility on an obvious warranty issue. The 5 Yr gazebo warranty states the product will be free from required refinishing for a period of 5 years. Our gazebo is rotting and roof panels were offered after 3 months of trying to get something but Tim wants us to sign off on our $11,000 worth of products which is unreasonable and unethical. I figure a properly made product that costs $4000 to us would not be rotting only after 2.5 years.
by Joe on April 06, 2010