Lippincott Van Lines

This company offers moving and storage services.

The mover damaged more than $16,000 of household goods, many pieces are new. The mover blamed me because: They say maybe the new furniture was damaged when I bought it, or their warehouse men damaged it, or I did not properly supervise the loading and packing and allowed their employees to improperly handle/pack my property. They did not pack/box several items that were then damaged. They lost parts to a 200 pound marble table and left it upside down in my dining room, said I should submit a written claim to reach resolution on what to do with table. Refused to move it to my storage room. Bill of lading notes indicated damage to every pice of my furniture when picked up, which is a lie. Many pieces were brand new. This is fraudenlaent business to try to protect them when claims are made. They lied to me about the existence of insurance covering me. Lippincott Moving Mgmt. totally non responsive. Complaint Detail Type Category Allegation Moving Company (Household Goods) Shipment Documents Moving company did not provide a written description of their complaint or inquiry process. Moving Company (Household Goods) Shipment Documents Moving company did not inform me of the availability of a neutral arbitration process. Moving Company (Household Goods) Loss and Damage There were significant loss and/or damage to the contents of the shipment. Moving Company (Household Goods) Loss and Damage Estimated amount of loss and damage: $ 16,000+ Moving Company (Household Goods) Claim Settlement Moving Company did not offer me a claim settlement. Moving Company (Household Goods) Claim Settlement Moving Company is not responding to a filed complaint or an inquiry. Moving Company (Household Goods) Claim Settlement Moving Company refuses to participate in the arbitration process. Moving Company (Household Goods) Other Commercial Complaints The company attempted to coerce or did coerce me into loading/unloading the shipment They lied about the existence of insurance to cover me, then 3 weeks later reported it to they insurance company, awaiting settlement.

I wrote to owner about 10 times, left many phone messages. The staff all work the same scheme to discredit the customer and try to avoid honoring a just claim for damages. They refuse to give names of employees who damaged my property or lied about the events. I would like to talk to the owner AND BBB should be aware.

18. Disputed Amount: $16,000.00

We have had a nightmare experience with this company. At least 70% of our furniture was ruined. Mattresses were dirty and had holes in them. Our six thousand dollar light yellow sectional couch was wet and had big black marks all over, every wooden bedframe was splintered and beat up. They literally broke a chunk out of a side table and glued it back together! Words cannot describe this damage. The damage absolutely looks intentional. When I called to report the damage, they (a) did not apologize, (b) denied I had purchased insurance saying the form wasnt clear on my intention and (c) took no responsibility for anything. To make things worse, they charged me over $800 more than the quote I was provided. DO NOT GET DUPED BY THIS COMPANY.

Georgia arizona california floridalocal & worldwidewe don't move boxes.we move lives.153970attr:climate controlled storage258295attr:international movinginternational movingmoving & storage full servicemoving companiespacking sevices

We provide the complete solution for all of your RELOCATION, STORAGE, and LOGISTIC needs.
Lippincott Van Lines has been operating throughout the United States for over 45 years.
As an experienced, professional moving and logistics company, we are committed to high work standards, professionalism, and quality. We believe that our company's success is based on our attention to detail and our...

At Lippincott Van Lines, our mission is to completely satisfy each customer beyond what they might expect or our industry dictates. We firmly believe that through a combined commitment to excellence we can accomplish the extraordinary. We treat each customer's possesions as if they were our own, and always remember that if we don't take care of the customer, someone else will. We are that...