Lone Star Engine Installation
405 Ann Ave
DallasTX75223
Open Map
Description
Lone Star Engine Installation can be found at Ann Ave 405. The following is offered: Truck Repair, Auto Repairs. The entry is present with us since Sep 9, 2010 and was last updated on Aug 10, 2015. In Dallas there are 484 other Auto Repairs. An overview can be found here.
Member Reviews
Check the bbb complaint on lone star engine save yourself the headache:
I requested to have the engine rebuilt and was told that I would receive a year warranty and unlimited miles. When I picked the car up on 1-15-2013 I paid 1575.00 on my debit card in addition to the 300.00 cash that I paid three days before.
When I went to pick the car up, the car was squeaking before I left the lot. They told me that the timing engine cover was broken and the noise was made from the timing belt hitting the plastic cover. The sales rep. told me that he could not find a timing belt cover so he put the broken one back on. He also stated that if I found a new one that he would put it on at no charge.
I was also told that a new radiator was installed at a price of 95.00. When looking under the hood I discovered that they only cleaned my existing radiator which was not more than a year old.
The sales Rep. said the several other parts were replaced which were not. He told me that he would install the spark plugs for free but lied. He stated that he replaced the water pump with a Honda dealer 60.00 water pump but did not. I was told that 2x new fuel injectors were installed but I do not believe that they were. I also had to order a engine mount from an auto parts store because Sales Rep claimed that he looked everywhere and could not find one.
By the time I got half way down the Highway the check engine light came on. The timing belt was rubbing against the broken plastic cover causing it to smoke and the RPM gauge was bouncing up and down.
I called the shop to speak the owner, who was very rude and arrogant. I explained to him my concerns and told him that I had ordered the timing belt cover from another auto parts store and asked was it his common business practice to install broken parts. I also asked him why didn’t he inform me that the timing belt cover was broken. In summary he stated that he would not honor the warranty because that was not part of the engine and that I had refused to install new spark plugs the plugs that sales rep told me that he installed at no charge. I told him that he need do the job that I paid him to do and he refused.
Later, that same night after leaving work, my steering wheel became tight causing me to think that there was a leak in my power steering system. I pulled into an auto parts store to purchase some power steering fluid. When I lifted the hood I noticed that the belt had broken and was completely missing. The next morning on my way to work the battery light came on in addition to the check engine light, the whining timing belt, and the bouncing RPM gauge.
I chose this company because of the 5-star rating that showed on their website but later learned that the reviews were not from actual customers but were from friends and family members that wrote bogus comments. If you search this business on the internet you will find that they have 13 complaints to the B.B.B within the past month alone.
In summary, I recommend that you take your business to someone else. Save yourself from the headache of dealing with this company.
When I went to pick the car up, the car was squeaking before I left the lot. They told me that the timing engine cover was broken and the noise was made from the timing belt hitting the plastic cover. The sales rep. told me that he could not find a timing belt cover so he put the broken one back on. He also stated that if I found a new one that he would put it on at no charge.
I was also told that a new radiator was installed at a price of 95.00. When looking under the hood I discovered that they only cleaned my existing radiator which was not more than a year old.
The sales Rep. said the several other parts were replaced which were not. He told me that he would install the spark plugs for free but lied. He stated that he replaced the water pump with a Honda dealer 60.00 water pump but did not. I was told that 2x new fuel injectors were installed but I do not believe that they were. I also had to order a engine mount from an auto parts store because Sales Rep claimed that he looked everywhere and could not find one.
By the time I got half way down the Highway the check engine light came on. The timing belt was rubbing against the broken plastic cover causing it to smoke and the RPM gauge was bouncing up and down.
I called the shop to speak the owner, who was very rude and arrogant. I explained to him my concerns and told him that I had ordered the timing belt cover from another auto parts store and asked was it his common business practice to install broken parts. I also asked him why didn’t he inform me that the timing belt cover was broken. In summary he stated that he would not honor the warranty because that was not part of the engine and that I had refused to install new spark plugs the plugs that sales rep told me that he installed at no charge. I told him that he need do the job that I paid him to do and he refused.
Later, that same night after leaving work, my steering wheel became tight causing me to think that there was a leak in my power steering system. I pulled into an auto parts store to purchase some power steering fluid. When I lifted the hood I noticed that the belt had broken and was completely missing. The next morning on my way to work the battery light came on in addition to the check engine light, the whining timing belt, and the bouncing RPM gauge.
I chose this company because of the 5-star rating that showed on their website but later learned that the reviews were not from actual customers but were from friends and family members that wrote bogus comments. If you search this business on the internet you will find that they have 13 complaints to the B.B.B within the past month alone.
In summary, I recommend that you take your business to someone else. Save yourself from the headache of dealing with this company.
Lone star engine scammers and thieves:
User Rating: 1 out of 5 stars
by Ripped Off at Lone Star 05/28/2011
LONE STAR ENGINE SCAMMERS!! Rafael Sanchez is a piece of work. I sued him and won $3700 but he won't pay. YOU WILL BE VERY SORRY IF YOU TAKE YOUR VEHICLE TO THIS SLUM. Go to ripoffreport.com and the Better Business Bureau for complete details. By the way....all these 5 star reviews are written by the owners daughter Chealsie and her friends,
LONE STAR ENGINE INSTALLATION CENTER RAFAEL L. SANCHEZ, RALPH SANCHEZ, MARY SANCHEZ SCAMMER, LIAR, THIEF DALLAS, Arbitrate
Set the record straight! Lone Star Engine Intallation Center owned by Rafael (Ralph) Lopez Sanchez is a well marketed underworld operation. Their Yellow Pages ad is prominent in the Dallas metroplex and states lengthy experience, qualified technicians, 12 month warranty, takes credit cards, free towing. None of which are true. This shop is in the worst part of Dallas and operates as the most filthy mechanic shop I have ever seen. The play here is they suck you in with free towing and competitive prices on your broken down vehicle. You never see the place because they tow it "for free". Once they have your vehicle the proposed price for a new/rebuilt engine escalates dramatically. Water pumps, timing belts, cam shafts, fuel pumps, etc. will add 20-30%. Of course you have to agree...they have your vehicle in dozens of pieces laying on the filthy floor mixed with other vehicle parts.
I agreed to pay the increased price. When I went to pick up the vehicle they demanded cash. I paid and inspected the vehicle. It had missing parts in the engine compartment, ran roughly and leaked oil. I was assured this was all covered under the "warranty". After several unsuccessful attempts to get the vehicle fixed through them I took it to a dealership. The dealer was amazed what I had paid for. This was not a rebuilt engine, but a monstrosity of frankenstein parts.
I sued Lone Star Engine Installation Center and Rafael L. Sanchez and won in a court of law. He refused to pay the judgement and all efforts to collect have been unsuccessful. He has no bank accounts and all his property is under lien. As a sidenote, he has 36 Better Business Bureau complaints in 34 months, he is rated "F" at the BBB, his TX corporate charter has been revoked, he has been sued dozens of times related to the engine business and his slum landlord enterprise (he owns dilapidated tenements).
This has been the most exaggerated thumbing of the nose at the law I can recall in recent history. Yet this guy runs free. There are dozens of reports like mine on the web. There undoubtedly are many more. Doesn't this qualify for a class action lawsuit
by Ripped Off at Lone Star 05/28/2011
LONE STAR ENGINE SCAMMERS!! Rafael Sanchez is a piece of work. I sued him and won $3700 but he won't pay. YOU WILL BE VERY SORRY IF YOU TAKE YOUR VEHICLE TO THIS SLUM. Go to ripoffreport.com and the Better Business Bureau for complete details. By the way....all these 5 star reviews are written by the owners daughter Chealsie and her friends,
LONE STAR ENGINE INSTALLATION CENTER RAFAEL L. SANCHEZ, RALPH SANCHEZ, MARY SANCHEZ SCAMMER, LIAR, THIEF DALLAS, Arbitrate
Set the record straight! Lone Star Engine Intallation Center owned by Rafael (Ralph) Lopez Sanchez is a well marketed underworld operation. Their Yellow Pages ad is prominent in the Dallas metroplex and states lengthy experience, qualified technicians, 12 month warranty, takes credit cards, free towing. None of which are true. This shop is in the worst part of Dallas and operates as the most filthy mechanic shop I have ever seen. The play here is they suck you in with free towing and competitive prices on your broken down vehicle. You never see the place because they tow it "for free". Once they have your vehicle the proposed price for a new/rebuilt engine escalates dramatically. Water pumps, timing belts, cam shafts, fuel pumps, etc. will add 20-30%. Of course you have to agree...they have your vehicle in dozens of pieces laying on the filthy floor mixed with other vehicle parts.
I agreed to pay the increased price. When I went to pick up the vehicle they demanded cash. I paid and inspected the vehicle. It had missing parts in the engine compartment, ran roughly and leaked oil. I was assured this was all covered under the "warranty". After several unsuccessful attempts to get the vehicle fixed through them I took it to a dealership. The dealer was amazed what I had paid for. This was not a rebuilt engine, but a monstrosity of frankenstein parts.
I sued Lone Star Engine Installation Center and Rafael L. Sanchez and won in a court of law. He refused to pay the judgement and all efforts to collect have been unsuccessful. He has no bank accounts and all his property is under lien. As a sidenote, he has 36 Better Business Bureau complaints in 34 months, he is rated "F" at the BBB, his TX corporate charter has been revoked, he has been sued dozens of times related to the engine business and his slum landlord enterprise (he owns dilapidated tenements).
This has been the most exaggerated thumbing of the nose at the law I can recall in recent history. Yet this guy runs free. There are dozens of reports like mine on the web. There undoubtedly are many more. Doesn't this qualify for a class action lawsuit
Information from the business
Professional Engine Installation by Qualified Technicians
Lone Star Engine Installation rebuilds engines for all types of cars and trucks in the DFW metroplex. Been in business for over 23 years and has over 25 years of experience. We offer free towing within a 20 mile radius of our location and have many satisfied customers.
Less
Less
We Specialize In Late Model Engines, We Employ Qualified Technicians, Thermostat Installation, SE Habla Espanol, Remanufactured Engines, Oil Pump, Oil Filter, Oil, Long Blocks Minus Accessories, Lifters, Installed, Gaskets, Free Towing In The Metroplex, Foreign and Diesel Engines, Engines Rebuilt, Domestic, All Our Engines Area Complete, 25 Years Experience
Professional Engine Installation by Qualified Technicians
We Specialize In Late Model Engines, We Employ Qualified Technicians, Thermostat Installation, SE Habla Espanol, Remanufactured Engines, Oil Pump, Oil Filter, Oil, Long Blocks Minus Accessories, Lifters, Installed, Gaskets, Free Towing In The Metroplex, Foreign and Diesel Engines, Engines Rebuilt, Domestic, All Our Engines Area...
We Specialize In Late Model Engines, We Employ Qualified Technicians, Thermostat Installation, SE Habla Espanol, Remanufactured Engines, Oil Pump, Oil Filter, Oil, Long Blocks Minus Accessories, Lifters, Installed, Gaskets, Free Towing In The Metroplex, Foreign and Diesel Engines, Engines Rebuilt, Domestic, All Our Engines Area...
