they are THE WORST!!:
i have NEVER experienced "service" like what M & D Appliance provides. HOLY COW!!!!! they are the worst. OSHA safety requirements are that TWO service workers be on sight when working with a stack-able washer and dryer - they will still only send out one, and then when the dryer needs to be removed to work on the washing machine - the service guy wants the customer's assistance. (i'm 5'1" - and weigh 98 lbs, so - think about that...) and heaven forbid - should they have to order a part (which, of course - they will), because it will be at least a week before the necessary part arrives (and they're likely to order the WRONG PART - so add another week to get that corrected), and then it takes at least another week before they can manage to get over to your house to finish the repair job!!! the service guy (Cliff or Clint, can never quite understand what his name is) is incredibly rude and gruff, and Mary - the woman who phones to inform you of 'whatever' is rude as well.
please - don't use M & D Appliance for anything. they NEED to be put out of business.
by Leisa on January 12, 2011