Untrustworthy and Poor Customer Service:
I have had a very disappointing experience being a Macclesfield Propane customer for the last two years. Every time we have ordered propane they have delivered and charged $80-100 more than ordered. When ordering $200 worth we were told they would deliver 75 gallons. They actually delivered $283 worth and demanded payment immediately. When I called to ask about their error the "customer service" rep Peggy half laughed and half huffed at me saying 'that's the way we have always done it'. I would never do business with such untrustworthy people.
by tjwithasmile on November 13, 2013