Martin, Melaine A, Md - Gateway Family Medical Ctr

1580 Winchester Blvd Ste 202 CampbellCA95008
Closed
Sunday
Closed
Monday
9:00am-5:00pm
Tuesday
9:00am-5:00pm
Wednesday
9:00am-5:00pm
Thursday
9:00am-5:00pm
Friday
9:00am-5:00pm
Saturday
Closed
Payment Methods: Visa, MasterCard
Average Rating
2.5
Total Reviews
(10)
Recommended 0
Not Recommended 2
Average Rating Over Time
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Description

Part of the San Jose Family Clinics, Gateway Family Medical Center offers complete family healthcare as well as pre-employment physicals, drug screening and more. Urgent care is available on a walk-in basis and the two doctors here combine experience and whole-body perspectives to provide healing and wellness.
by patch on August 06, 2011 from patch

Member Reviews

Unreasonable wait times:
My wife and I ran away from there after 4 bad experiences. Usually they'll make you wait about half an hour in the waiting room (that's after you scheduled an appointment). Then a nurse will weight you and take some vital signs, and then you'll wait about 20 more minutes in a small room waiting for the doctor. First time I thought there was some problem, so I waited patiently. Then my wife had exactly the same experience. Second time I went there - same story. Last time, today, my wife felt so bad she couldn't even drive to the doctor's office, and I had to driver her over. They made us wait 45(!) minutes in the waiting room (and we were the only ones there!!!). After 30 minutes I asked the receptionist politely what's going on, and that my wife is really in pain. She just waived us back to our seats to continue waiting. 15 minutes later, a total wait time of 45 minutes, we asked to get our copay back and left the place. It just so happened that when I talked to the receptionist about our unreasonable long wait, and told her that we're leaving, 2 doctors came out of their hiding place, heard the discussion, and said... nothing. I guess they were used to that.
So if you have plenty of free time on your hands and want to spend it in their office, sure go ahead. I have better use for my time.
by Tom on June 25, 2008