Massage Envy - Maple Grove
8091 Wedgewood Lane North
Maple GroveMN55369
Payment Methods: Visa, MasterCard, American Express, Cash, Debit
Open
- Sunday
- 8:00am-10:00pm
- Monday
- 8:00am-10:00pm
- Tuesday
- 8:00am-10:00pm
- Wednesday
- 8:00am-10:00pm
- Thursday
- 8:00am-10:00pm
- Friday
- 8:00am-10:00pm
- Saturday
- 8:00am-10:00pm
- Average Rating
- Total Reviews
- (11)
Recommended
0
Not Recommended
1
Open Map
Description
Since 2002
9 years in business
9 years in business
Member Reviews
Maple Grove location is horrible..:
Horrible!!!! Absolutely horrible!!!!!
Buyer beware!!!
The Maple Grove location is an absolute scam. Mediocre massages at best. Staff turn over constantly..
The contract is just ridiculous. They forget to mention that its a year "binding" contract. They will not let you out of it without paying the full year. I got roped into the contract. In the summer I got a new cc.. Forgot I have to tell massage envy - my payment of course was declined.. They called me immediately not to advise me or let me know politely.. They called me to tell me I will be sent to collections!!!! Just ridiculously rude about it.
By February I had 4 massages built up from not going. So I called to ask about their "hold" policy which I had overheard them telling to someone else.. That you can put a hold on your account for either 2-3 months for $5 a month..
My contract had me still owing march and April.. So I asked if I could just pay the $5 for each of those months and still use my 4 massages.. To which she said absolutely not a problem.
2 days later I called to make an appointment.. Low and behold my contract was terminated... Claiming I hadn't paid since January and so it was delinquent so they just choose to terminate.
Weird how I didn't get the collection call on that one... Even more weird I had gotten my mediocre massage in February.
Absolute scam. That manager is just a witch!
Do not get roped in to them.
I'm not certain if all Massage Envys are run this horribly but Maple Grove is!!!
Buyer beware!!!
The Maple Grove location is an absolute scam. Mediocre massages at best. Staff turn over constantly..
The contract is just ridiculous. They forget to mention that its a year "binding" contract. They will not let you out of it without paying the full year. I got roped into the contract. In the summer I got a new cc.. Forgot I have to tell massage envy - my payment of course was declined.. They called me immediately not to advise me or let me know politely.. They called me to tell me I will be sent to collections!!!! Just ridiculously rude about it.
By February I had 4 massages built up from not going. So I called to ask about their "hold" policy which I had overheard them telling to someone else.. That you can put a hold on your account for either 2-3 months for $5 a month..
My contract had me still owing march and April.. So I asked if I could just pay the $5 for each of those months and still use my 4 massages.. To which she said absolutely not a problem.
2 days later I called to make an appointment.. Low and behold my contract was terminated... Claiming I hadn't paid since January and so it was delinquent so they just choose to terminate.
Weird how I didn't get the collection call on that one... Even more weird I had gotten my mediocre massage in February.
Absolute scam. That manager is just a witch!
Do not get roped in to them.
I'm not certain if all Massage Envys are run this horribly but Maple Grove is!!!
Information from the business
Click Here to Request an Appointment
Too busy for stress relief? Not when Massage Envy Spa has locations throughout Maple Grove. Our... 8091 Wedgewood Lane North, Maple Grove, MN 55369
If you need a stress-relieving, professional and therapeutic massage but are turned off by the typical high price, Massage Envy is just what the therapist ordered!
Our therapists are here to alleviate every ache, pain or stress — no matter how small — because we agree on one thing: The good life should actually feel that way.
