The BEST dealer!:
This is my second purchased vehicle from Massey and love the service I always get there. Personable to me as person, and I can trust the work that is done as well on my vehicle... I live very close to another Cadillac dealership, but always go back to Massey for my service. The after purchase experience will keep me as a valued customer.
by crystal robbins on March 28, 2011
Above and beyond:
Mike is always a great customer service representative and goes out of his way to assist each and every person that walks in and that includes me!
by jewell best on March 24, 2011
Professional team:
My service person, Mike Rich as always was very professional, courteous and knowledgeable. I always am completely satisfied because he thoroughly investigates whatever the problem is, resolves it and follows up promptly.
by mona sherman on March 17, 2011
Like family!:
I appreciate, trust, and depend on my service advisor, Michael Davis. He makes me feel like family. If he is not immediately available when I drive in like this recent time, then Gary came out to greet me and find out what I needed. Then when Michael was free - very quickly, he took over. Even the shop manager makes a special point to come out and greet me by name when I picked up my car. I appreciate the thoughtful and honest personal attention by everyone - especially Michael.
by haley dorr on March 09, 2011