Maytag Quaker City Service
4925 Princeton Ave
PhiladelphiaPA19135
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Description
Maytag Quaker City Service can be found at Princeton Ave 4925. The following is offered: Appliances. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Feasterville Trevose there are 7 other Appliances. An overview can be found here.
Member Reviews
Rude.:
First, the provider came to the house to diagnose the control panel issue. He was knowledgeable and offered up great tips on how to prevent the problem from happening again. However, after installing a brand new control panel he loudly struggled for quite a while to reattach the inside portion of the dishwasher door. I offered to help but he declined and it took a good 30 minutes for him to finally get it reattached. No more control panel problems!
The very next time we ran our dishwasher it leaked about a gallon of water and slowly spilled across about half of our kitchen floor. Quaker City was responsive and sent someone out within a day or two to fix this second problem. It turns out we needed a new seal for the door.
I'm no dishwasher expert but it seemed to me that the issue with the seal was likely because of the first provider's door reattaching struggles. No skin off my back as long as they fix it and we are not charged.
1. I was given a hard time about waving the service fee for the second visit since they would need to "prove" that the seal problem was their fault. They admitted that it was by not charging us for the visit.
2. Then we were told we would have to pay for the seal and got a bill in the mail. When I called to explain that I didn't think we should have to pay for the seal I was met with anger and confrontation.
The woman on the phone yelled, "Fine! You don't have to pay it but we will NOT be providing services to you an longer!" I asked if they had a website where I could write a review and she said, no, too bad, we don't have a website so you can't give us a bad review.
Eek. I'm a pleasant and understanding person but do not come at me with a rude and aggressive tone, especially since I would have written a good review up until I got off the phone with her today.
The very next time we ran our dishwasher it leaked about a gallon of water and slowly spilled across about half of our kitchen floor. Quaker City was responsive and sent someone out within a day or two to fix this second problem. It turns out we needed a new seal for the door.
I'm no dishwasher expert but it seemed to me that the issue with the seal was likely because of the first provider's door reattaching struggles. No skin off my back as long as they fix it and we are not charged.
1. I was given a hard time about waving the service fee for the second visit since they would need to "prove" that the seal problem was their fault. They admitted that it was by not charging us for the visit.
2. Then we were told we would have to pay for the seal and got a bill in the mail. When I called to explain that I didn't think we should have to pay for the seal I was met with anger and confrontation.
The woman on the phone yelled, "Fine! You don't have to pay it but we will NOT be providing services to you an longer!" I asked if they had a website where I could write a review and she said, no, too bad, we don't have a website so you can't give us a bad review.
Eek. I'm a pleasant and understanding person but do not come at me with a rude and aggressive tone, especially since I would have written a good review up until I got off the phone with her today.
save your money:
This company came out to repair a maytag dryer left in the house by previous owner. they recomended repair because it was quite new. they put in a timer and when i used the dryer the timer never moved on calling them back they told me to try the dryer again it let out sparks so I was afraid of it quaker city returned stated the electronic board needed replacement and they would order it along with replacement of the timer I have called 3 times it has been over 1 month have gotten the run around and have a dryer that never shuts off. They have 220 dollars very unprofessional and full of excuses.
