Mazda of Bedford

Visit Mazda Of Bedford to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Bedford, this Mazda dealership is located at 11 Broadway.

This dealership, while it has good reviews, it also has bad reviews. Unfortunately I must give it a bad review. I will tell you that I did buy a car from this dealership and I love the car I bought. The problem was more with the customer service after I left with my vehicle. Let the buyer beware. If you are buying a used car from this dealership make sure you go over the car in detail. Here is my story.... I went to this dealership in February because they advertised a vehicle I wanted... a 2012 Jeep wrangler. The car was everything I was looking for so I took it for a test drive and liked what I saw. The few defects I found were dismissed by the salesman as normal used car issues and I bought it, and also bought the car. Then about a week later when I went to pick up the vehicle, I saw a big chip on the hood about a quarter inch in diameter. I hadn't seen that when I took the test drive and I mentioned it to the salesman. He again dismissed it as a normal used car issue and that they didn't want to try and fix it because the color could be mismatched. Again I bought it. However, as I drove away I noticed a few small chips on the windshield. As it was raining and dark outside and it was outside my field of vision, I didn't think much about it until the next day when the sun was shining and I noticed that one of the chips was actually a small crack. I called the dealership and was told to stop by and they would look at it. So the next day, I live over 60 miles away, I stopped by and talked to the used car manager who said "no problem, we'll take care of it". I then had to wait another week until the "windshield" guy was there and he looked at it and put some glue on it and said it was ok. Now mind you that it still has about a half inch spider crack and is very annoying on a sunny day. So I called the manager again and he basically said they would not do anything more and I was lucky to get the deal I got. I thought, "what an attitude". Not happy with his response I tried to get in touch with the General Manager who to this day has refused to get back to me. I have to assume that he doesn't care anymore then his salesman and managers do. I will now take care of this issue myself and say good riddance to this dealership. They seem to take no responsibility for any issue you might have and I am sure they were well aware of this before I drove off and they failed to disclose it to me. Any place that is that deceitful doesn't deserve my repeat business or a good recommendation from me. So the moral of this story is....... don't buy a used car from this dealership........ If you do be very....very ....careful... good luck!

They couldn't have been friendlier or more professional. Also they gave me a very attractive, aggressive, low price on a used vehicle. I was extremely happy with the buying experience. Highly recommend!

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Visit Mazda Of Bedford to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Bedford, this Mazda dealership is located at 11 Broadway.

Mazda of Bedford is family owned and operated for over 40 years. We offer one of the largest selection of new Mazda's in Northeast Ohio. We offer a comfortable setting for all of your vehicle needs, including Body shop, Detail Department, Mazda and SAAB Genuine Parts department, and Mazda Service department with all Master Certified Technicians. Contact our New Mazda Sales Department at...

Mazda of Bedford is a full-service automobile dealership that specializes in the selling and services of new and pre-owned vehicles. The dealership sells a variety of Mazda models that includes the CX-7, CX-9 and Tribute. It maintains a pre-owned inventory of Ford, Chevrolet, Chrysler, Honda, Kia, Jeep, Pontiac and Hyundai. The dealership has a service department that provides repair and...