Metropolitan Warehouse Delivery Corp

Trucking Motor Freight

On Wednesday Diana Cruz sent the below message Hi, we are contacting you from Metropolitan Warehouse and Delivery in regards of your order#***2666. We are going to do the delivery on for Friday Oct/30 and time frame between 01:30 PM-05:30 PM, to the address on file, 100 North ****** Avenue, ******, IL, ZIP: *****. You will also receive a 30 minute previous notice from our delivery team on the day of the delivery. Please call us back to confirm at 866-466-3876. I confirmed back the same day. This morning I cleared the area of my living room ready for delivery. At 1pm the driver called to say they would be at the delivery address in 20 minutes. I told him I had a delivery window of 1.30 to 5.30, and I had a conference call between 1.00 and 1.30 (people do have lives outside of the delivery windows). At 1.08 Diana Cruz called to ask if I was available for the delivery, I stated yes I was after 1.30 Diana called back at 1.31 and 1.35 when I was already heading down to the 1st floor. I arrived there at 1.35 the delivery truck had already departed. Everything above is factual and verifiable. This company is an absolute disgrace!