Mockingbird Bridal Boutique, Inc.

Mockingbird Bridal Boutique Inc can be found at E Mockingbird Ln 5606. The following is offered: Women's Clothing. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Dallas there are 201 other Women's Clothing. An overview can be found here.

Layaway is allowed on sale gowns with a 50-percent deposit.

Please read my entire post to understand why I had to give them one star.

First off if this was a rating for JUST the Mockingbird Bridal Boutique, I would have given them 4-5 stars. I had a few ladies help me, but Maggie really stood out. She is so kind & helpful. My dress was actually the first one I tried on and I knew it was it. My mother and I had a great time; we were so pleased with the service we received. I would suggest to anyone to come look at dresses here. My mother & aunt both got their dresses from here years ago. We have never had any issues, my dress arrived when it was supposed to and was exactly what I wanted.
Now here is my issue..their seamstress, Mia. She is the absolute worst to deal with. My first appointment went ok, we scheduled another appointment when my dress would be ready and I could have my final fitting. I put the time and date in my phone as soon as we made it. I received a phone call from Mia, the Monday before the actual appointment and she rudely asked where I was and she let me know that I was already late. I let her know that I was sorry but I had that the appointment was Wednesday. She straight up told me no, I was wrong and I needed to be there today. I work an hour outside of Dallas so I told her no. She said fine, just come Wednesday at the same time (my actual appointment time anyways). Wednesday came & I hit traffic on 75, I called to let her know that I was so sorry and I was running 10 min late...she said, "you don't have an appointment today, you had one yesterday(Tues) and just didn't call or show up." I responded that no ma'am I had an appointment today and I was just running a little late. Then she just kept telling me no and that I was wrong. After getting fed up with her telling me that I was lying and didn't have an appointment, I just told her that I was about to pull up and will just get my dress and leave. Not only is she rude, she overcharges. To have 3 hooks and 3 inches taken off of my dress it was well over $400. I wish I would have shopped around, but I trusted that after the great experience I had with the other ladies, this would be the same.

The sales staff was wonderful, and all was bliss until AFTER the purchase was paid in full. Two Thousand Dollars FLUSHED. Dealing with an owner who is obviously too immature to have inherited this lovely store has been awful! Of course she claims, "we don't make mistakes" and blames the customer for tearing veils and ruining hemlines. Rude, rude, rude. Makes the Soup Nazi's customer service look like the Ritz Carlton. It's a shame to see a Dallas landmark that took 2 generations to build, get reduced to trash. I wish I had read other people's reviews before purchasing my gown there.

Certified bridal consultants assist brides search over 300 styles of elegant designer gowns and bridesmaid dresses.

Located one block from trendy Mockingbird Station and next door to the award winning Mockingbird Lane Florist, in association with Lilands Special Events. A third Generations Bridal boutique, specializing in serving brides for over 43 years. With our one-on-one service, we answer your questions and concerns truthfully, removing your worries. Helen Shelton opened Mockingbird Bridal Boutique in...

Mockingbird Bridal Boutique specializes in providing a customized wedding experience. A knowledgable staff at your finger tips helping brides find the wedding gown of their dreams. Our consultants can help you choose your bridesmaids, mother's gowns, flower girls, shoes and the special hair accessories to make the wedding assemble complete.
With one Goal in mind we give every bride our...

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