Mortgage 1
43599 Schoenherr Rd # 100
Sterling HeightsMI48313
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Description
Mortgage 1 is located at 43599 Schoenherr Rd Ste 100, Sterling Heights, MI. This business specializes in Real Estate Financing and has 1 review(s) with a star rating of 5.0.
Member Reviews
trixareforkids2:
This is Dave Sullivan Marketing Director of Mortgage one. Mortgage loans are very complex now and every situation is different. We are sorry that we did not live up to expectations. If there is anything Mortgage 1 can do to help you in any way please let us know. 586-799-0000
Use a better mortgage lender:
Look somewhere else for a mortgage broker. I closed on a mortgage for a new house with Mortgage 1 and it was an unpleasant experience. I worked with Jean-Paul Avallone.
I am disgusted and disappointed with the work he and Mortgage 1 performed. Jean-Paul had a nonchalant attitude toward his errors and delays and appeared to have no interest in the details. This might be what he does everyday, but his average customer doesn't buy or sell a home so often it's not a major transaction. His errors created risk for me and the sellers. While being my contact person, and having sold me on "customer service," he appeared to NOT be in charge or control of his team. His internal underwriting department asked for basic information less than a week before closing and they caused closing to be delayed. Further, there were mistakes in the closing papers and he could not produce the HUD statement until 20 minutes AFTER closing had begun.
Ultimately, while we closed, Jean-Paul Avallone and Mortgage 1 failed in the company's mission to provide good customer service. You deserve better.
I am disgusted and disappointed with the work he and Mortgage 1 performed. Jean-Paul had a nonchalant attitude toward his errors and delays and appeared to have no interest in the details. This might be what he does everyday, but his average customer doesn't buy or sell a home so often it's not a major transaction. His errors created risk for me and the sellers. While being my contact person, and having sold me on "customer service," he appeared to NOT be in charge or control of his team. His internal underwriting department asked for basic information less than a week before closing and they caused closing to be delayed. Further, there were mistakes in the closing papers and he could not produce the HUD statement until 20 minutes AFTER closing had begun.
Ultimately, while we closed, Jean-Paul Avallone and Mortgage 1 failed in the company's mission to provide good customer service. You deserve better.
Information from the business
Mortgage One at Suburban is located at the address 43599 Schoenherr Rd in Sterling Heights, Michigan 48313. They can be contacted via phone at (586) 997-3533 for pricing, hours and directions. Mortgage One at Suburban specializes in Homes, Rural Property, Investment Property.
Mortgage One at Suburban has an annual sales volume of 0 - 500K. .For more information contact Mark Workens, President
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Mortgage One at Suburban has an annual sales volume of 0 - 500K. .For more information contact Mark Workens, President
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Here at the Suburban Branch our mission is to carefully guide clients through the entire home loan process, so that they feel confident as they make choices about the many options available for their financing strategy. With many years and a wide range of experience in the mortgage industry, we are ready to assist homebuyers each and every step of the way.
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