Mr Tire

Mr. Tire Auto Service Centers takes care of all your car care needs—oil changes, brakes, wheel alignments, steering and suspension, exhaust, air conditioning, and of course tires! Mr. Tire carries all major brands, including Goodyear, Kelly, Michelin, BFGoodrich, Yokohama, Continental, Falken, and Pirelli. Every tire purchase is backed by a 30-day price and ride guarantee. Every service visit...

I understand that there will be people in each company that may make mistakes. How the company decides to handle those mistakes speak volume. I went to get an oil change at this location but the person that did my oil change did not do it properly. I noticed my vehicle acting funny so I decided to check the oil. Thats where I noticed the dip sticks was marking the oil at least 8 inches above the max line. I then realized they put too much oil. I called the company since I was worried my car was acting funny. I did not receive the answer I was expecting. I was informed to pass by the company and they will drain it. Since that didnt answer what they will do to have my car acting normal again I called and made a claim through their 800 number. I was informed there is a risk manager assigned to the case. I was informed by the chevy dealer that my transmission fluid was drained 4.5 quarts and my oil was filled an additional 4.5 qts. That means I had 9-10 qts in a 4.5 qts car. After a few days without a car, I was worried they were trying to push this under the rug. I was right, and no claim was ever filed or district manager ever informed. I called the 800 number again and requested their insurance information. A screener then called the company and tried everything possible to convince me not to file and to convince me that I did not have a case. Luckily once they gave up I was able to talk to the insurance carrier and the adjuster agreed with the findings. I have not yet received a call from the manager or the risk manager. After all this stress I requested to get my oil change money back but now I have to ait 6-8 weeks. I have dealt with them before and I cannot go there anymore.

At Mr. Tire, we offer complete care for your car, truck, or SUV, including scheduled maintenance, repairs and, of course, tires. Call or visit us today.

At Mr. Tire, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

Mr. Tire, Tread Quarters and Autotire have over 940 locations for your tire and auto service needs. We specialize in tires, oil changes, tire rotation, alignment, and other repair and auto services at the guaranteed lowest total price.

Mr. Tire offers complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Our mission is to take care of your vehicle as if it were our own, providing the kind of convenience, service and value that we appreciate as customers.