Nancy's Bridal Boutique

Nancy's Bridal Boutique can be found at E 82nd St 3961. The following is offered: Wedding & Event Videography. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Indianapolis there are 28 other Wedding & Event Videography. An overview can be found here.

You know the scene in Pretty Woman where Julia Roberts goes into the fancy store and is treated incredibly rudely by the salespeople? That describes the experience of trying to shop here.

I took the time to make an appointment and showed up early for it. I was completely ignored by everyone working the front desk. I was told they'd be with me in "just a minute" and looked at as the person answered the phone instead of talking to me!

The entire time we were in the store, only one salesperson spoke to us and that is because we approached her. They were the rudest people I have ever encountered in a store. I don't care if they have a good selection of dresses, I would rather drive from Indianapolis to Cincinnati to shop instead of going in this store again.

I would not recommend this store to anyone and my only advice is to stay far away!!!

I wish that I had searched for reviews before I bought my dress from this place! If I had, I would not have done business with them. I have not been able to find one good review of Nancy’s and now I know why. Like other people who have written reviews, I had an AWFUL experience with them as well.

Nancy, the young girl and one of "multiple owners" (as she told me) and the guy who works up front are both rude and have the worst customer service I've ever experienced. Like others here have written, I was quoted a ridiculous amount for alterations ~ $275. When I told them that I was going to shop around for alterations, they told me that there was a $50 cancellation fee, even though NO alterations had been done to my dress. This fee was never mentioned to me before, nor was it in writing anywhere. And even though I have paid for my dress in full (and have a receipt showing it paid in full), they are refusing to give me my dress unless I pay their $50 fee. I have called two other places for quotes on alterations and after looking at pictures of the dress (because I can't show them the dress in person because Nancy's is holding it hostage), one place quoted me $75 - $100 and the other quoted me $150 max. No wonder Nancy's didn't want me to shop around!

I also called four other local bridal salons and 2 of them don't charge a fee like this and the other 2 do charge a fee, but they always have the buyer sign and date a disclosure form stating the fee up front. If I had been told up front about the fee, I would pay it, but it's not fair for them to charge me something without telling me up front that that is their policy. And it certainly isn't fair for them to keep a dress that I have paid for!

This place is in the business of ripping people off. Stay away! Or if you must go there and find a dress you like, I suggest you write down the style number and look for it either online or at another bridal store to avoid being ripped off by this place.

I picked up my dress and it was in a plastic bag. When I went to try it on I saw a very visible spot on the front of the dress right. I took it to the store and they told me they could get the spot out and to return in one hour. When I returned the spot was even larger and more visible. I wanted my money back. They refused. I never got a refund and the dress sits in my closet unwearable. We spent $1,600 at the shop on dresses for the wedding and they refused to make this one dress order right and even made it worse after saying they would fix it. I will never recommend this store. The attitude if something is not right is "If you order it then it is yours."

We have been dressing brides and bridal parties for over 20 years. Our elite selection and excellent service has kept brides coming back over the years. Our staff will go out of their way to ensure that you look your absolute best on your wedding day. We are by your side from your very first visit until that special day comes. We invite you to come and let us pamper and dress you from head to toe.

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Tuxedo Rental Sales, Selection and Value, First In Service, Exquisite Elegant, Complete Bridal Service, Aftersix Clothing

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