Nature Springs Water Co

Distributor of Vermont Pure Natural Spring Water

Incredibly rude office staff. They leave you a message saying they are sending someone out RIGHT NOW in the middle of the day, then get mad when you aren't there. It must be a surprise that people who order $4/gal water work for a living. I specifically wanted them because they have water in glass bottles, but apparently Dan (the owner) actually hates glass bottles. He commented on how dangerous they were to the driver, which makes delivering my water a hazard. They don't allow the drivers in your house, so get ready to lift at least 5 (their minimum order) water bottles into your own house. They wanted me to leave glass bottles (which each have a $21 deposit) outside in below freezing temps. I straight up asked him if he just didn't want me as a customer and he basically said that he didn't. He complained repeatedly about how I didn't leave the bottles outside, even though no one told me to do so until the message he JUST left. I explained that I wasn't psychic and had been at work since 6:30 am. He didn't care. He is just rude - even by New England standards. I really hope Mountain Valley Spring Water chooses another distributor in the area. I like the water a lot, even if it is really expensive. When I say expensive, I mean that 25 gallons of water cost me $232.50, with the bottle deposit. Without the bottle deposit, the water is still $4/gal. You would think that a company would try to save a customer spending that kind of money on water. But Dan doesn't care at all. Steve from Mountain Valley corporate called me and was VERY nice, but Nature Springs Water Co. won't be getting one more cent of my hard earned money.

For service call: (617)-965-5972 800-649-5972

Neeedham Massachusetts Spring Water & Water Coolers (800) 649-5972, Boston, Brookline, Newton, Cambridge, Wellesley