Newhouse & Hutchins Towing Service
1015 SE Woodward St
PortlandOR97202
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Description
Newhouse & Hutchins Towing is a locally owned towing company serving Portland, OR, and the surrounding areas. At Newhouse & Hutchins Towing we work with dealerships, repair facilities and body shops, so no matter if your car broke down, was wrecked in a car accident or needs warranty service by your dealership, we can care for your car and get it to any location needed. Newhouse & Hutchins Towing offers towing for: ? Exotic sport cars ? Trucks ? SUVs ? Buses ? Motorcycles Call Newhouse & Hutchins Towing right now and don't be stranded any longer than necessary!
Member Reviews
WORST tow company.:
If i could give this company no star, i would.
I was involved in a multiple car collision on 12/10. ODOT called tow companies to tow 3 different cars. Mine being the first in the pile up, got taken first. I had never been in a car accident before and was so shocked by the accident, i didn't think to even take anything out of my car except myself and my 3 year old and my wallet which was attached to my keys.
We gave the company verbal permission to let our insurance company come do an adjustment on the car. That happened on the thursday following the accident (the accident occurred on sunday afternoon). We went on Saturday to get our belongings (we both work m-f full time), and not only did they want to charge us $45 to get our things, we showed up and to our surprise the tow company had released our car to the insurance company without our permission. YES we gave permission for someone to come look at it, but not to take it. It took until monday calling around to find anyone who knew where our car was.
Monday i went to the place where the car was taken to, only to find it with a broken window (which wasn't there from the accident) glass all over the backseat, belongings throwing into a black garbage bag, belongings/change scattered all over the floor, a missing checkbook, missing change, missing Christmas presents (that were for my 3 year old and an 8 year old family friend), and missing wax toilet rings (who would steal those?!). When talking with the auto auction place they said they always tell people to contact the tow yard if there is missing items as they do not do anything with the car.
I contacted the tow company that day 12/18 and was told to speak with Lee as he is the one that deals with stolen items. My fiance and i have called Lee almost everyday since and he is never there and has never called us back. On 1/3 i looked up Newhouse and Hutchins towing on BBB and found the owners email and explained my whole situation. They are a very unprofessional company and it's inexcusable what they have put us through.
I finally got an email back today, from the office manager, Patti Johnson, essentially saying they are not responsible for anything and she "apologizes for any inconvenience" my "accident has caused" me. There was absolutely no apology for anything their company has done, the lack of communication on their end, for releasing our car without our permission, or for the items that were missing.
Everywhere i read about this company, i see complaints from people. I even found one on facebook where a woman had her speakers and amps stolen in September, possibly by workers there, and they refused to do anything about it.
DO NOT USE THIS TOW COMPANY! unless you enjoy your items being stolen and them claiming they are not at fault.
I was involved in a multiple car collision on 12/10. ODOT called tow companies to tow 3 different cars. Mine being the first in the pile up, got taken first. I had never been in a car accident before and was so shocked by the accident, i didn't think to even take anything out of my car except myself and my 3 year old and my wallet which was attached to my keys.
We gave the company verbal permission to let our insurance company come do an adjustment on the car. That happened on the thursday following the accident (the accident occurred on sunday afternoon). We went on Saturday to get our belongings (we both work m-f full time), and not only did they want to charge us $45 to get our things, we showed up and to our surprise the tow company had released our car to the insurance company without our permission. YES we gave permission for someone to come look at it, but not to take it. It took until monday calling around to find anyone who knew where our car was.
Monday i went to the place where the car was taken to, only to find it with a broken window (which wasn't there from the accident) glass all over the backseat, belongings throwing into a black garbage bag, belongings/change scattered all over the floor, a missing checkbook, missing change, missing Christmas presents (that were for my 3 year old and an 8 year old family friend), and missing wax toilet rings (who would steal those?!). When talking with the auto auction place they said they always tell people to contact the tow yard if there is missing items as they do not do anything with the car.
I contacted the tow company that day 12/18 and was told to speak with Lee as he is the one that deals with stolen items. My fiance and i have called Lee almost everyday since and he is never there and has never called us back. On 1/3 i looked up Newhouse and Hutchins towing on BBB and found the owners email and explained my whole situation. They are a very unprofessional company and it's inexcusable what they have put us through.
I finally got an email back today, from the office manager, Patti Johnson, essentially saying they are not responsible for anything and she "apologizes for any inconvenience" my "accident has caused" me. There was absolutely no apology for anything their company has done, the lack of communication on their end, for releasing our car without our permission, or for the items that were missing.
Everywhere i read about this company, i see complaints from people. I even found one on facebook where a woman had her speakers and amps stolen in September, possibly by workers there, and they refused to do anything about it.
DO NOT USE THIS TOW COMPANY! unless you enjoy your items being stolen and them claiming they are not at fault.
Information from the business
Beavertonportland
Newhouse & Hutchins Towing is a locally owned towing company serving Portland, OR, and the surrounding areas. At Newhouse & Hutchins Towing we work with dealerships, repair facilities and body shops, so no matter if your car broke down, was wrecked in a car accident or needs warranty service by your dealership, we can care for your car and get it to any location needed.Newhouse & Hutchins...
Newhouse & Hutchins Towing Svc is located at the address 930 Ne Columbia Blvd in Portland, Oregon 97211. They can be contacted via phone at (503) 236-4134 for pricing, hours and directions. Newhouse & Hutchins Towing Svc specializes in Commercial, Residential, Site Development.
For more information contact Bruce Schneider, Owner
Newhouse & Hutchins Towing Svc provides Mobile Services, Repair,...
For more information contact Bruce Schneider, Owner
Newhouse & Hutchins Towing Svc provides Mobile Services, Repair,...
