carpet cleaning:
This company did a great job. Prompt, courteous , and knowledgeable. My carpet looks wonderful. I have used this company in the past and will continue to use them in the future. My pet stains are gone. Thank you.
by Mary Ann Cimperman Kurilko on August 22, 2018
North Ohio Wast of Time:
After scheduling an appointment and waiting weeks for the next available carpet cleaning appointment, the chem dry guys show up to clean my carpets, (without a courtesy reminder call or call to let me know they were on their way.) They surveyed the house and began to tell me how much it would cost. Ryan started by saying that five rooms plus the hall; I had to interrupt him because I only needed four rooms and a hall. He told me the area rug under the kitchen table is considered a dining room! The actual kitchen is as big as a closet and the kitchen table literally has an area rug underneath it with no other carpeting or space. I told him I did not want the area rug included; just the four rooms and a hall, as well as a chair and the purt cleaner. I was already given a price on the phone by the elderly woman who scheduled the visit. Ryan immediately changed his demeanor and said, "You know what? You're not going to like my price so I pass." And he walked out without even telling me the cost of the job or attempting to secure my business! This was the worst company experience I've encountered in a long time.
by zaccerdelli on December 03, 2014