Despicable:
If I could choose a ZERO star as the rating, I would. The apartments did not provide a microwave, there were black widow spiders living right outside my door & I got poison ivy from the overgrown bushes in front of the apartment because "management" refused to trim them more than once every 3-4 months. When I got into the apartment, it was filthy. The upstairs neighbor smoked in the middle bathroom so my entire place always smelled disgusting. When I left, "management" informed me that there would be a "small, mandatory fee for carpet cleaning." This, however, was not in the lease. After many weeks of calling Robbie Gaston (the apartment manager) trying to get my $500 deposit money, I received a check that had my name misspelled & was written for $210. Apparently there was a $50 carpet cleaning fee & a $100 apartment cleaning fee which Robbie failed to mention. Neither of these fees were in the lease contract. I kept my apartment clean & left it cleaner than when I got there. So what happened to other $350? I called & Glenda Gaston (the mother of Robbie Gaston & receptionist) & she stated that since the prices of the cleaning service went up, they had to go up on their fees. I told her that these fees were not in the contract & that the company raising their prices had nothing to do with why I didn't receive my full $500 back. Glenda just kept repeating herself. Needless to say, I did not receive my full deposit back. That's just bad business. I will never stay in any Southern Shore Property ever again nor will I recommend anybody staying here.
by aliwhite on August 11, 2016