The owner is. Thief! DO NOT give him your money!:
They took our deposit money and never installed our granite counters and sink. Today is November 3 and we started with them in February. It has been one story after another, one excuse after another, hundreds of texts, many emails that they never reply to, many voicemails that they never replied to. They have scheduled our installation six different times, each time they never showed up and never called to say they weren’t coming and it would take us weeks to get a hold of them before they would give us another install date. For the last 3 months they will not even commit to an installation date, they just keep saying maybe next week. Steve will not call us or text us or email us. Susan has been the only one who occasionally replies to texts but now she says it’s out of her hands and we have to speak with Steve. There is no way to reach Steve. He does not answer his phone. He does not call people back. Steve is a THIEF! He’s taking money from customers when he full out knows he’s not going to do the job. How is this legal? How is he even still in business taking money from people? I filed a complaint with the Better Business Bureau but he never responded to them either. We are going to file a police report in the city of Berea, we are going to go to file with the Berea Small Claims Court and we are also going to file with the Attorney Generals Office. I encourage everyone else that this happened to to do the same. I don’t see how he is allowed to be in business when he is just there to literally rob people and no one is doing anything about it.