2 star food, 1 star service (w/ 3 star prices) / Not Gluten-Free Friendly:
This is not really a special-order friendly kind of restaurant. (They don't have a GF menu, so if you're gluten-free, they will consider that a special order.) I find that Rafferty's hires teens who really don't know how to prepare made-to-order meals - including special orders of any kind (e.g., gluten-free), and don't know how to provide quality customer service in general. More than 1/2 the time, my food is prepared incorrectly (e.g., something is missing from my plate, or the veggies are steamed vs. sauteed or vice versa). The staff NEVER credits the tab for mistakes on the meal. If 1/3 of my meal comes to me 20 minutes after the rest of the meal b/c they forgot it, they will give a token apology, but will still charge 100% of the price (and will probably make a similar mistake the next time you dine there). The food is about a 7 out of 10 (once you get it), the atmosphere is about a 6 out of 10 (considering its a bistro/sports-bar), and the service is about a 4 out of 10. For the price, this restaurant does not offer a quality dining experience. For gluten-free diners, it appears that they consider any gluten-free meal to be a very special order that they take full license to potentially screw-up. GF diners beware - and good luck if you dine here!
by GFBoroDiner on April 02, 2016