Horrible is correct:
I would rate as POOR. The one girl at the front desk has a serious attitude, and will not listen to anything other than what she says. I went in for a simple estimate to see how much the repair would cost but NOOOOOO. Its like a Chinese Laundry no givie insurance information no gettie estimate, really they try to lock you into the repair. The job was only a small dent and they wanted to replace the entire hood for an estimated price of $2200.00. I went to another professional body shop and they quoted me $750 and also stated the dent was not bad enough to warrant replacing the entire hood and that your better with the factory part being repaired. Leaves me to wonder if this shop would have really replaced the hood or just repaired it telling me it was new. I wish I looked at these reviews before even going there. I would never take my car to this shop after the treatment given. Guess what the other shop did the job and it came out looking like it was absolutely brand new and no hassle and no attitude. This place is over priced and not worth the hassle.
by tomque on February 22, 2013