Pearle Vision
4201 S. Cooper St. #737
ArlingtonTX76015
Payment Methods: Visa, MasterCard, Discover, Cash, Check
Closed
- Sunday
- Closed
- Monday
- 10:00am-7:00pm
- Tuesday
- 10:00am-7:00pm
- Wednesday
- 10:00am-7:00pm
- Thursday
- 10:00am-7:00pm
- Friday
- 10:00am-7:00pm
- Saturday
- 10:00am-6:00pm
- Average Rating
- Total Reviews
- (6)
Recommended
0
Not Recommended
0
Open Map
Description
Pearle Vision - Closed Location is located at 4201 S. Cooper St, Arlington, TX. This business specializes in Eyewear, Sunglasses and Opticians and has 1 review(s) with a star rating of 1.0.
Member Reviews
Running Big Time Scam:
In June of 2012 I purchase a pair of glasses for my son at Pearle Vision at 3811 S. Cooper St #2004; Arlington, TX 76015 for $99.
Within one week of the purchase, the frames simply fell apart. We took them back to Pearle Vision; the gentleman working there looked at them and said the frames were defective. To which I told him, “OK, if you sold me defective frames one week ago and they are already broke can you please replace them.” To which he told me no, because we only paid $99 for the glasses and the glasses that they sell for $99 are on the clearance rack, (Which it is not marked clearance in anyway), and those glasses are on clearance because they are defected and discontinued. And that I would have to purchase a new pair.
To which I asked him, and repeated several time, “Wait you knowingly and purposely sold me defective frames, knowing that they would break and I would have to pay full price for another pair just weeks later.” He confirmed this was ABSOLUTELY true. The next day I called the manager and he confirmed the same thing.
I am a single mother, $100 is a lot to me, and I could not afford to replace them, so the people up there would jimmy-rig the glasses to stay together temporarily, but my son and I would have to go up to the shop every 4 or 5 days to get them fixed again.
Finally in August 2012, Pearle Vision offered to give us a 50% discount on a new pair and a family member said they would help pay for another pair of glasses for my son. We went back to Pearle Vision and I stood in the shop, repeating to the man several times, just to make sure I had it right, telling him I wanted a pair of glasses with a warranty on them, and I did not want another defective pair of glasses again.
The man PROMISED me and repeated to me several times, if we purchased a pair of glasses from anywhere except the clearance rack they would have a 1 year replacement warranty, and they would not be defective or discontinued.
So we purchased a pair of $300 glasses with the 50% discount, it cost about $150.
In December 2012, 3 months later. Those glasses broke as well. Knowing that we had purchased them under a 1 year warranty, we took them back to Pearle Vision to get them replaced.
When we went up there, the man told us that the frames were discontinued and even though we paid more for the expensive glasses under the warranty that they will not honor the warranty because they are discontinued and we would have to purchase yet another pair.
This Pearle Vision, is running a major scam. They are intentionally selling people defective products, in order to get those people to come back and buy more expensive frames. And they are promising warranties and then not honoring them. Someone has to do something about this business. They are by far one of the most unethical, crooked, shady, underhanded, and unprofessional businesses I have ever dealt with in my life.
Within one week of the purchase, the frames simply fell apart. We took them back to Pearle Vision; the gentleman working there looked at them and said the frames were defective. To which I told him, “OK, if you sold me defective frames one week ago and they are already broke can you please replace them.” To which he told me no, because we only paid $99 for the glasses and the glasses that they sell for $99 are on the clearance rack, (Which it is not marked clearance in anyway), and those glasses are on clearance because they are defected and discontinued. And that I would have to purchase a new pair.
To which I asked him, and repeated several time, “Wait you knowingly and purposely sold me defective frames, knowing that they would break and I would have to pay full price for another pair just weeks later.” He confirmed this was ABSOLUTELY true. The next day I called the manager and he confirmed the same thing.
I am a single mother, $100 is a lot to me, and I could not afford to replace them, so the people up there would jimmy-rig the glasses to stay together temporarily, but my son and I would have to go up to the shop every 4 or 5 days to get them fixed again.
Finally in August 2012, Pearle Vision offered to give us a 50% discount on a new pair and a family member said they would help pay for another pair of glasses for my son. We went back to Pearle Vision and I stood in the shop, repeating to the man several times, just to make sure I had it right, telling him I wanted a pair of glasses with a warranty on them, and I did not want another defective pair of glasses again.
The man PROMISED me and repeated to me several times, if we purchased a pair of glasses from anywhere except the clearance rack they would have a 1 year replacement warranty, and they would not be defective or discontinued.
So we purchased a pair of $300 glasses with the 50% discount, it cost about $150.
In December 2012, 3 months later. Those glasses broke as well. Knowing that we had purchased them under a 1 year warranty, we took them back to Pearle Vision to get them replaced.
When we went up there, the man told us that the frames were discontinued and even though we paid more for the expensive glasses under the warranty that they will not honor the warranty because they are discontinued and we would have to purchase yet another pair.
This Pearle Vision, is running a major scam. They are intentionally selling people defective products, in order to get those people to come back and buy more expensive frames. And they are promising warranties and then not honoring them. Someone has to do something about this business. They are by far one of the most unethical, crooked, shady, underhanded, and unprofessional businesses I have ever dealt with in my life.
Information from the business
Caring for you and your eyes since 1961, the eye care experts at your Arlington Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, and a great selection of brand name frames. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. Most major vision plans...
Schedule an eye exam, order contacts and view available eyeglasses brands at arlington - villages by the park in arlington, tx.175571attr:contact lense270762attr:sunglassesopticiansphysicians & surgeons optometristsinsurance acceptedmedicaidmenoptima
Call us for our holiday hours. Caring for you and your eyes since 1961, the experts at your Arlington Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, and a strong selection of brand name frames. Most major vision plans accepted, including EyeMed. Eye exams available by Independent Doctors of Optometry at or next to Pearle Vision in most states. Doctors in some...
Caring for you and your eyes since 1961, the experts at your Arlington Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, and a strong selection of Brand name frames. Eye exams available by Independent Doctors of Optometry at or next to Pearle Vision in most states. Doctors in some states are employed by Pearle Vision.
