Pelletier Rug Co Inc

Pelletier Rug and Floor beautifies homes with exceptional floor covering. Beautiful and affordable carpet, tile, vinyl floors, linoleum and hundreds of beautiful oriental and oriental design rugs. Our 1st quality carpet remnants are known for miles around. You can get a top quality carpet for a fraction of the price with one of our carpet remnants. Sizes range from small scatter sizes up to about 12' x 30'. We do both residential and commercial Carpeting and Flooring.

I had been to at least 8 finance companies and was turned down by all of them due to my bad report. I gave up on buying a new house. Then a friend told me to contact XAPCREDITSOLUTION AT GMAIL D0T C0M. They told me he's the right one to solve my current situation. I was skeptical, but I emailed anyway. XAP is amazing! I gave him all my information and he got to work immediately. Just within a space of 7 days he called and told me to check my report. I didn't believe what I saw. Everything was totally cleaned up and I could go get my dream home, I almost cried. Not only did he fix my credit, he also paid off my debts on my Capital one and Wells Fargo bank. I have so much respect for the XAP team because of the way they treat clients, their knowledge of the industry, and relentless pursuit, I now consider XAP Credit as the best credit specialist! If you need help, please contact XAP Credit Solution ASAP.

I had previously contracted to have a carpet installed in my hallway from Paul, he texted me a picture of the carpet to be installed and they ended up installing the wrong carpet. I had to wait until it was convenient for them to come and rip it out and install the right one. Later on 10-25-23,I contracted with Paul to install a burgundy carpet in my living room. I told him I needed it done asap as I had new furniture coming and I did not want to move the furniture twice. I was contacted nine days later on 11-3-23 by the install dept and was told that the carpet could not be installed for another two weeks 11-17-23. This would be 23 days from contracting the carpet install for the living room. If I was told at the time of the deposit on 10-25-23 that it was going to be over three weeks before it could be installed, I would have contracted with another company that could have done it sooner. I called back the install dept and said I would take the 11-17-23 date for now but if I could find someone sooner, I would have to cancel the job with them. The install dept just said ok. They never mentioned anything about restocking fee's to me at that time. I was able to find another carpet installer that could do the install the week of 11-6-23. I called back and asked for the install dept to cancel the job and process a refund on my deposit. Paul was the one that answered the phone. He said the install dept was busy and could he take a message. I told him I found another company who could do the job next week and wanted to cancel the job and have my deposit refunded. He told me that he could not refund me the entire balance and there would be a 20% "restocking fee" of $245.00 because it was a special order. At this point we began yelling at each other over the phone. He said he did not know why I was in a rush to get the carpet in. Which I did tell him why. He said he did tell me about the special order and fee, which he did not. He never told me the carpet was a special order and he never told me there would be a 20% restocking fee if the job was cancelled. No where on the invoice does it say that the Morgan bay carpet was a special order. Also, no where on the invoice does it say that there would be a 20% restocking fee which is required by mass state law to be clearly stated on the invoice if such a policy does exist. Just to put icing on the cake, I was looking at the description of the carpet Paul had on the invoice as I wanted to tell the new carpet installer what to get. I looked it up online and it shows a red carpet not burgundy. Looks like he ordered the wrong color again,just like he did with the hallway.

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Pelletier Rug Company, Inc. specializes in high quality flooring and top notch service. We are your premier location for carpet, decorative rugs, wood flooring, and ceramic tile. We install everything we sell. Family owned and operated since 1957. If you want a beautiful home, office, or store we can provide you with beauty that lasts. Tired of home-center carpeting that may last two years at...

Pelletier Rug started in 1957 as Permaclean Rug. Founded by Leon Pelletier, it is still run by the Pelletier family.

Beautiful floors are our business.

Pelletier Rug Company, Inc. specializes in high quality flooring and top notch service. We are your premier location for carpet, decorative rugs, wood flooring, and ceramic tile. We install everything we sell. Family owned and operated since 1957. If you want a beautiful home, office, or store we can provide you with beauty that lasts. Tired of home-center...