PetSmart
111 Nassau Park Blvd
PrincetonNJ08540
Payment Methods: Visa, MasterCard, American Express, Discover, Cash, Check
Open
- Sunday
- 10:00am-6:00pm
- Monday
- 9:00am-9:00pm
- Tuesday
- 9:00am-9:00pm
- Wednesday
- 9:00am-9:00pm
- Thursday
- 9:00am-9:00pm
- Friday
- 9:00am-9:00pm
- Saturday
- 9:00am-9:00pm
- Average Rating
- Total Reviews
- (5)
Recommended
0
Not Recommended
1
Open Map
Description
Since 2006, Snip-its Princeton has been providing Beauty Shops from Princeton.
Member Reviews
don't bother with this store! Rude staff and managers:
this is the worst place we have ever been too in the petsmart chain. Normally they are a great store with great customer service, this is not the case at this store.
Today, saturday 6th August 2016, we got to the till to be met by the most unpleasant assistant working in the store. she was rude and unpleasant from the moment we got to her till. I complained that she was being rude and it was not called for, i asked to speak to her manager, she put a call out, two ''managers'' came over and after both heard i wanted to make a complaint about the rude check out assistant, one of them jumped onto the next till to help bring the queue down, which was good.
The on-duty ''manager'' did not know how to handle my complaint and just stuck up for the rude staff member, i was not having any of it and told him that it was not good enough and that from the moment we arrived, the twisted up and bitter look expression that greated us was rude enough, but we put up with it, until she began talking to us in a rude manner.
When i was telling the ''manager'' what was wrong, the other ''manager'' began shouting across from the other till saying that i shouldnt be talking about her workers in that way?!?! i was blown away by the rudeness of the staff at this place and the incompetence of both managers to address a customers complaint. It was like they did not understand what i was saying to them, like i was talking over their heads?!?!?
This is probably one of the least busy stores in this companies chain, there is never more than a handful of people that ever shop here, im shocked its still open, but i can understand why people would rather shop for pet supplies at the big Walmart or other pet suppliers locally than go in here!
Rude staff are going to be the death of this unit. Do not risk shopping here!
Today, saturday 6th August 2016, we got to the till to be met by the most unpleasant assistant working in the store. she was rude and unpleasant from the moment we got to her till. I complained that she was being rude and it was not called for, i asked to speak to her manager, she put a call out, two ''managers'' came over and after both heard i wanted to make a complaint about the rude check out assistant, one of them jumped onto the next till to help bring the queue down, which was good.
The on-duty ''manager'' did not know how to handle my complaint and just stuck up for the rude staff member, i was not having any of it and told him that it was not good enough and that from the moment we arrived, the twisted up and bitter look expression that greated us was rude enough, but we put up with it, until she began talking to us in a rude manner.
When i was telling the ''manager'' what was wrong, the other ''manager'' began shouting across from the other till saying that i shouldnt be talking about her workers in that way?!?! i was blown away by the rudeness of the staff at this place and the incompetence of both managers to address a customers complaint. It was like they did not understand what i was saying to them, like i was talking over their heads?!?!?
This is probably one of the least busy stores in this companies chain, there is never more than a handful of people that ever shop here, im shocked its still open, but i can understand why people would rather shop for pet supplies at the big Walmart or other pet suppliers locally than go in here!
Rude staff are going to be the death of this unit. Do not risk shopping here!
Information from the business
Great savings on thousands of pet supplies!
PetSmart is the world’s largest pet supply and service retailer, offering over 10, 000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like...
PetSmart offers pet adoptions, dog grooming, dog training, veterinary services, and pet food and supplies for dog, cat, bird, fish, or reptile.
Additional Payment Options: American Express
Additional Payment Options: American Express
