Amazing!! Why didn't I go here first?:
I just moved into Arlington Heights and bought a house. I was redoing my kitchen and needed all new appliances. My friends told me to goto ABT and I kept seeing ads for Loews and Sears. So I went to ABT and felt like no one cared and was completely overwhelmed by how impersonal they were. Then I went to Sears and Lowes and could not get any attention from sales people since I was only in the process of redoing my kitchen. Then on my way home, I drove by this store and stopped in. At first, I was a little hesitant because the place looks old, but upon entering the showroom, it was clean and the salesperson Tony was very knowledgeable and friendly. I cannot believe how many different brands of appliances you can get from this little store in Arlington Heights. They have EVERYTHING and also guarrantee the best deal. There pricing was the same, if not a little better than ABT, but the personal attention is priceless. I will never go to another appliance store and only recommend Plass to all my friends.
by Bill Reed on April 10, 2010
Worst Customer Service- Buyer Beware:
Awful customer service.
I purchased $16,000 worth of kitchen appliances ann within a few months they did not work properly.
The owner of the company told me I would need to deal with the manufacturer.
Buyer Beware!
by bwool1 on February 01, 2008