Guard Your Pockets:
Initially, I thought that this moving service was going to be great. Be aware of this company and if you are moving into a home, they may try to scam you. I called and the representative was very nice and set my intrastate move up in no time. However, on the day of my move I had to call the office to find out where my movers were. About 20 minutes after I called the office, my movers called to let me know that they were about 10 minutes out. In all, they arrived almost an hour late for the move.
The one mover almost made my furniture fall not once, but twice while trying to put it on the truck. It was so bad that I had to hold my furniture for him (a dresser) so that he didn't get injured due to his inability to stabilize it. Once we arrived to my destination, I was charged 5 hours, when at that time I had only used a little over two hours of their time. So, if anything I should've been charged for 3 hours of service total. When I asked to speak to the manager about the pricing, the mover claimed that the CEO hung up on him and refused to speak with me. I could not believe that a CEO would act in that manner. When I called the office myself, I was placed on hold by the lady, Jessicka, and the same mover slammed the ramp for the truck in my driveway and began cursing. Then, he went and got on the phone with his manager and was complaining about having to put $60 in the truck for gas and he needed to get paid.
The cursing continued and I let the mover know that I understand that he may have children to take care of or different life situations, but scamming people out of money based on where/how they live was not right and the way he was conducting himself was unprofessional. When I called the office again, the so-called manager got on the phone and would not listen to what I was saying. Paying was not the issue...the issue was I was paying more than I should have been charged for a service.
For those who hire this company for their move, be weary of any hidden costs...you are charged for padding, gas, one way travel, the time it takes for them to load/unload the truck and the time it takes them to get back to their destination of origin and clean the truck. If I included all of this, my job should have taken no more than 4 hours max...30 mins to load (we helped and my items were in a storage facility), 1.5 hour drive to destination and 30 mins to unload. Their office is only 15 mins from me so, let's give them another hour for that time to clean the truck. In the end, I would never use this service again nor recommend their services. I was scammed and I hope the mover who was unprofessional did something wonderful with the extra funds received.
by NO84 on April 01, 2015
Best Affordable Move by Far:
My husband is on deployment and I needed to make my move easier.So I called Precision Moving Services to help me. They packed and unloaded everything with my instructions. Glad I did go with the company i choose!
by aspeller on August 13, 2014