Primo Custom Tailoring

Primo Custom Tailoring was founded in 2005. Primo Custom Tailoring specializes in Retail - Customized Clothing And Apparel.

I stopped in to Primo to pick up a pair of pants for my girlfriend. A man, apparently the owner, appeared from the back to the front desk after a few minutes. He asked for my "yellow slip". I advised that I didn't have a yellow slip, as I was picking up an item for a friend and provided the name. In a demeaning manner, he told me I should have brought the yellow slip. I advised, had I known, I would have done so. I provided the name instead. He went to the back room and searched for the item, but after 5 minutes, couldn't find it. He came back to me and said, "You should have brought yellow slip. When was items to be ready (in accent)?" I responded "Between 4-6PM, today." He then went back and after another few minutes found my item. He then rang me up, and it was $18 for one pair of pants. I paid cash and asked for a receipt. Guess what? He told me with a negative tone that "yellow slip is my receipt". I told him that his business sucks, and left. Horrible experience. Should picking up a pair of pants be so difficult? My girlfriend was never advised she needed the almighty YELLOW SLIP!

40 yrs. Experienceray castellano - master tailor