No compassion, insensitive and rude:
Took my sweet beagle in for his annual and came out spending over $400 without being given an estimate, even though I asked.
Dr. Hauer assumed my beagle was aggressive and muzzled him right away to trim his nails. She said the food I was feeding him was "garbage" and I needed to purchase food from the hospital instead.
I felt very scammed and will never return again. So many other great hospitals out there. Don't choose this one.
by Rhunter445 on February 01, 2013
I dog is deaf after having her teeth cleaned there.:
I took my sheltie in for a teeth cleaning and
she has been deaf since I picked her up. They
charged me $751.00 , the bill was padded with
charges like fecal exam, since when do you do a fecal exam to clean a dogs teeth. Also, they cleaned her ears and charged me without asking me. The worst part is that she is now deaf and they have not once expressed any kind of caring that this has happened saying they didn’t want it to look like they did anything wrong. They have refused to refund my money for the same reason. BEWARE! They have certainly liked my money over the years but as soon as something horrible happened while under their care they have not been there for my sheltie at all. Shame on them.
by cyndi on February 15, 2009