DO NOT GO HERE! Worst experience ever.:
These are the rudest most dishonest people that I have ever encountered. We made an appointment and it was cancelled after we told them we had a groupon. They said that they were full, but after going to the location, they was only one customer there and I walked in and attempted to make an appointment. They made my appointment for me the next hour!!! Then I mentioned that I was the one that called several times to use my groupon...then they told me to leave or they would call the police! I have NEVER EVER EVER EVER been treated so dishonestly and rudely in my entire life. I rate them at a NEGATIVE 100 stars because this pretty much ruined our vacation that was supposed to help save my unsteady marriage. I spent hours on the phone with groupon and the spa and just wasted my time and stressed out my family. On a positive note, the male employee there was very kind and helpful, but I heard the owner, Tammy in the background cursing and telling the guy that they did not owe us anything and that we were just "free money". The guy was apologetic and seemed generally upset that he could not help us. I cannot re-iterate how horrible these guys are
by swat on October 03, 2014
Never again!!:
This place is horrible. Stay away!! The owner, Tammy, not only did a horrible job but would not give me a refund and accused ME of ruining her work. Would NEVER go here again and would not even recommend this place to my own worst enemy! Save your money and go somewhere else!!!
by jamie cleese on February 27, 2014
Horrible experience!!!:
HORRIBLE EXPERIENCE!!! I bought two gift certificates a few years back from 99 Rock on the half price hook-ups and it clearly states on the certificate that it doesn't expire. Since I've moved to Atlanta I decided that when I visit I will use it. It was my mother-in-law's birthday and I thought "perfect" and gave them to her. She made an appointment and when she got there they were very nice and asked to see her certificate. The lady told her this was old and they would not honor it, became very rude and asked if she still wanted the service. Of course after the embarrassment and attitude MIL said "no, thanks". I called the next day and talked to the owner or manager and was told the same thing with the same attitude. Luckily after calling the radio station they replaced my certificates for one to a much nicer place.
by mbarbed on April 26, 2013