Horrible product and customer service!!!!:
Three years ago my husband and I decided to Rhino Shield our log home to prevent weather damage to the wood and to preserve it for as long as possible. Not six months after it was applied and paid for it started to chip a little. Well Rhino shield sent out a crew to do a patch job. We thought ok a few flaws but it should last a long time. Wrong. It's now exactly 3 years later and not only do we have chips, peeling,and other damage we have rotten wood from the coating coming off. A week ago Rhino shield sent out an outside inspector and they were horrified and thought they were at the wrong house. The guy told us he thought it was a before Rhino shield inspection because it our house is in that bad of shape. Well we received the report from the company and was told that they will give us the supplies covered but we have to pay an extra $4,000 for their labor and replace and fix all the rotten wood etc before they will come out. Did I mention we already paid a very hefty penny ($13,000) for the first job to begin with. Here are plenty of pictures to show you what three years on a 25 yr warranty looks like with Rhino Shield. And apparently their warranty is as good as the piece of paper it's written on that I could use as toilet paper. Shame on Rhino Shield for not living up to their advertisment and promises and for taking advantage of people. I will never refer anyone to this company and I hope others think twice before choosing them.
by lcatalano2037 on May 17, 2015
Rhino Shield Rocks!:
My wife and I are very pleased with the work performed on our home. The office staff was helpful throughout the process and the painting crew was very efficient during the job. Their attention to detail was a pleasant surprise. We are looking forward to not having to worry with painting again.
by usmato on March 01, 2013