6 Month 6000 mile exchange policy:
Just purchased a vehicle that was pressured on me, and this was not the vehicle that I was looking for. Sales person stated I could test drive vehicle after paperwork was signed. Got home after driving vehicle, did not like it! Called immediately, and was told that there is no return policy, now everyone I know has seen the commercials, and I have a printed copy of an email that states that they have a 6 month 6000 mile 100% return/exchange policy, when I inquired about this, I was told that only applied to used vehicles!!! Nowhere in writing does it say that, and it doesn't even say to "see dealer for details" I do not reccomend this place, this is the first time I have ever complained about a new car purchase! Apparently I am not alone either, they have over 300 complaints with the attorney general!
by Butch on February 29, 2008