terrible customer service:
I shopped here because it was close to my new apartment for a mattress set. They offered free delivery and reasonably priced. I wanted it delivered three days later and in the morning, 10am. At 830 pm, they finally delivered it after a lot of calls on my part asking where it was. They couldn't get the box springs up the stairs - which I didn't know would be a problem. And now they won't return it because it's "not their fault" that it wouldn't fit. I can't get a return on my money until they resell it! Awful customer service, and will never shop there again!
by alison on July 08, 2008