Terrible service...steer clear!!:
ABSOLUTELY TERRIBLE! STEER CLEAR OF THIS COMPANY!
I hired them for a sod installation job yesterday. They cut out my old lawn and immediately laid the new sod without killing the roots of the old vegetation. The owner (Manny Rodriguez) was adamant about only wanting to make one trip for the job. That's indicative of being concerned about his own time/expense instead of me as the customer. Nevertheless, I could get past the immediate installation by ensuring that the lawn would be professionally treated.
Here's where things go from bad to worse: The sod was installed mid-day, so I decided to wait until sundown to give it a good first watering. That's when I noticed that 3 or more of my sprinklers had been completely covered, preventing them from popping up. Additionally, one of the heads in a different zone was completely busted during the removal of the old lawn.
I spoke with them the following morning (today), expressed my displeasure and the fact that my new sod was at risk without water. I was assured that someone would be out and fix the problem by noon. Noon came and went...no body showed up, nobody called. I called the office and was told that their workers are running behind and couldn't talk to the owner because he was "in a meeting." I relayed that I was stopping payment on the check written yesterday (which I did) and would only issue a new check if/when they would come out and fix the job today. Few hours after that.....still, nobody came nor nobody called back.
They are the absolute worse and the last time I'll give them any business. Their work is shady and they're only concerned about your payment.
Again.....STEER CLEAR!!!
by LewisInTampa on June 15, 2016