Santa Cruz Pet Resort

Visitors Welcome, Home of Doggy Day Care, Grooming Facility, All Inclusive Pet Care, Serving Your Pet Needs for Over 30 Years, Pickup & Delivery, Pick Up and Delivery Avail, Member Abka, Medicated Baths, Home of Doggie Day Care, Hand Stripping, Flea & Tick Dips, Expert Grooming Services

DO NOT take your pet here. When we picked up our dog (after 5 days at this place), she has lost a lot of weight, was lethargic and dehydrated (not to mention she smelled like she slept in a pile of garbage.) The food that we have provided to be fed to our dog for 5 days was given to us back practically in full (ie they either didn't feed her our food or simply didn't feed her at all - hence the lost weight). My wife was not offered a chance to view the facility when she dropped off our dog. Finally - they haven't returned our phone calls (left 2 messages). No pet of ours, our family's or our friends' will ever stay at this place ever again.

This place was a horrible experience for my two indoor cats.
Stuck in a cage next to other cats and having to listen to the
constant barking of dozens of dogs (neither of which are they
used to), they were scared to death the entire day they were there.

When I dropped off my cats they didn't have any paperwork at
all, didn't ask me my name, didn't ask me my pet's names.

I asked twice for them to trim their nails yet when I picked them
up it still hadn't been done. They said they could do it right then
if I held the cats while the gray haired lady trimmed their nails.

They said my cats were scared all day and I said they were probably
scared of all the dogs barking. They assured me that the cats can't
hear the dogs back where they are. Which was a total lie because as
soon as they took me back there all I could hear was a hundred dogs
barking.

As I'm holding my female cat the old lady was making me very
nervous with her rapid clipping and moving her head in and out like
she couldn't see well. I asked her if she could see and she
abruptly said she could see fine.

Then she cut my cat's paw with the clippers but denied that she
had done it. Even when I showed her my hands covered in blood
she denied it!

They charged me $36 and made it sound like they were doing me some
kind of favor. To this day I still don't know what the charges are
for boarding, nail clipping, etc. Very shady operation going on
there.

When I called after getting home and seeing blood everywhere as
my cat hobbled around the house all the young lady at the next
said was "Sorry." No real concern, no offer to cover any vet
expenses if I had to take her in for an exam, no offer to refund my
$36! Nothing.

This place is not the idyllic spot their website makes it appear.
The people there don't seem caring or loving toward animals (at
least not the ones I dealt with). They neglected my animals and
failed to perform requested services. The accomodations for cats
are terrible for those that aren't used to other cats or dogs. And
the lady who did the nail trimming is grossly incompetent and
should NEVER be allowed to work on animals again.

Tammy's Place grooms your cats and dogs and cares for your pups as if they were our own. We provide professional grooming, doggie daycare, and dog training. We provide your pet the safest and most comfortable place to be- other than your lap! Tammy's Place offers peace of mind while you're away backed by 42 years of experience. Refer your friends and you both receive 10% off. With lots of room...

Professional pet care experts offering doggie daycare, full boarding services, professional groomers and training at the pet resort of Santa Cruz County.