Sedona Spa for Women

I normally do not write reviews; however, I had such a terrible “non-experience” at the Sedona spa that I wanted to share my “buyer beware” story. I am currently a student and a friend of mine bought me a massage and sauna at the Sedona spa for my birthday. I was excited after seeing all of the good reviews this place has received. On the day of my appointment, I left 30 minutes in advance to come to the spa (which is only 10 minutes away from me). On the way, I hit traffic due to an accident that was on the road. I called the spa to mention to them that I was going to be 10 minutes late. I was told that the time would cut into my session. Once I reached the spa, after battling traffic, I was actually 30 minutes late for my appointment and was told that I had missed my appointment and therefore had lost my certificate. I could re-book but would have to pay for that day’s appointment as it would be considered a late cancellation. I would also like to clarify that I was not told of their cancellation policy on the phone when I initially booked the appointment (and I had booked with the manager). Right there went my whole gift certificate (and my friend’s money/my birthday present) down the drain. Even after speaking to the manager, I was told that nothing could be done despite my good faith effort to make it there on time and calling ahead since I was going to be late. I am pretty surprised and appalled at the level of service I received at this spa. The circumstances in this situation were completely beyond my control and I find it difficult to believe that I am the first person to ever be late due to being stuck in traffic due to an accident on a major Dallas highway (I-35). It seems surprising that given I was a first time customer, the spa was willing to throw away all future business opportunities they had with me by choosing this course of action. I would strongly recommend anyone who is thinking of buying a gift certificate to this spa not to as they clearly do not care to provide service once they have already received payment. It certainly surprises me that in today’s economy, a service industry would treat a customer in such an terrible manner.

Voted BEST MASSAGE, BEST FACIALS, BEST HAIR REMOVAL Citysearch 2007! Facials, Waxing & Massage Tanning & FAR Infrared Sauna Eyelashes/Makeup Consultations Nestled inside the exquisite Sedona Fitness for Women, the new Sedona Spa offers the perfect level of indulgences that are essential for today's Alpha Women. Specializing in a luscious array of facials, skin care services, hair removal, body treatments and massage therapies, this women only spa provides an upscale and enjoyable environment to revitalize your body and soul. Sedona Spa also features unique FAR Infrared Saunas -...

Sedona is the perfect blend of Fitness & Spa in one beautiful location. Voted Best of Dallas for 2 years, Sedona Spa is popular "favorite hangout" because of the "be fabulous- have fun" mantra of it's hands-on owner, Zane Aveton.

Specializing in facials, waxing, tanning, back treatments and massages for all your relaxation needs.